ผผู้เข้าพักAmazing hotel , so well positioned in location at the intersection for trams. Great food at the restaurant , amazing breakfast and such great reception at the concierge. They were ever so helpful , so professional and the rooms were brilliant . Thank you for the great service !
型型英帥靚正!The location is really good. You will see the blue building once you come out from the railway station.
However there are a few steps in front of the hotel, which make it a little bit inconvenient for travellers with heavy luggage.
The room is spacious with the window overlooking the trains passing by. It is not a bit noisy when the window is closed though you may feel the vibration.
The furniture is a bit old. The shower area is slippery, and so be careful when taking the shower.
ผผู้เข้าพัก**Wonderful Stay at Gaia Hotel Basel!**
We had an excellent stay at Gaia Hotel Basel. The hotel's commitment to sustainability was impressive and evident in every detail. Our room was comfortable, well-equipped, and beautifully designed, with thoughtful eco-friendly touches.
We loved the delicious breakfast with organic and locally sourced options, and the convenient location near the train station made exploring Basel easy. The staff were friendly, attentive, and always willing to help.
Gaia Hotel Basel perfectly combines comfort, sustainability, and great service. We highly recommend it and would happily stay again on our next visit to Basel!
ผผู้เข้าพักVery convenient from Basel Euro airport take bus no. 50 to Basel SBB train station in town. Walk 4 minutes to this hotel. Near the hotel, trams to everywhere of this city.
EEugenio JoséEs un buen hotel a 1.5 km del centro histórico.
Moderno y con personal muy amable.
Sin embargo, no tuve opción de averiguar respecto a la calefacción porque no había comunicación con recepción y es ridículo tener que bajar a consultar en mostrador.
Por otra parte, no creo ser un hooligan para que
deba garantizar con 200 francos suizos posibles daños. La tarifa debe considerar el costo de un seguro general pero debe ser a cargo y riesgo de la empresa hotelera y no de todos os pasajeros.
También me fastidió que desistieran darme un recibo o factura dónde constase el servicio, la garantía aportada y el pago del impuesto turístico.
Será por no utilizar papel? Que la envién por email.
O se trata de ocultar facturación?
ผผู้เข้าพักI made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made.
However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?
WWalkerMarkArrived in Basel a day early to begin a Rhine River cruise. Folks at Hotel D were nice, accommodating. Good directions and some site maps provided. The hotel was centrally located and not far (walk or tram) to where the rive boat dock was. Nice lobby and though small (standard for Europe) had a nice room. Over all clean and sufficiently supplied. Easy to walk around from to see old city sites and garner food. Basel is nice town to begin this part of Europe trip. Hotel D started us off on the right foot.