"The receptionist service was great especially during the check in process. The room looks new and clean. The breakfast was good but only western option and same everyday. I was going to kangaroo island on one day and have to go before breakfast starts so the receptionist kindly helped me to prepare a take away for my breakfast. The location was ok, a few mins distance to public transport and restaurants. Behind is Rundle mall and Adelaide arcade right beside. However, it could be a bit noisy because it’s located right beside the main road. Overall, it’s great and will consider staying here again! 👍"
"The hotel is very dated and my shower floor leaked into the bedroom and made the room smell damp
This let to me having to run a fan all the time to stop the room smelling
Tuti the cleaning lady was very good and always made a refreshing change
They were down to one elevator so it was getting to be a pain to use
No bar for the night time and no hot food for breakfast this lead to eating out everyday
Parking was good and worked well
Case storage is available if you ask the right person I was at first told no but when checking out given the opportunity to do this
Hotel is right on the train station and can be easy access for trips away
Summing up my stay it worked ok bit dated and a leaking shower ment I went out every day and never stayed in
The tv was also not very good channels never worked and stopped and started all the time"
"We are a family of 5 and we booked 3 rooms for 3 nights. The hotel did not give us rooms on the same floor. They said they had no idea that we were traveling together as I did not tell them we were traveling together. I answered the reservation of the 3 rooms was made under ONE booking, does it tell you we are traveling together or I was just booking the other 2 rooms for strangers .....The receptionist was speechless then, but nothing she could do as the hotel was fully booked she said.
We showed up after the check in time of 2pm, but one of the rooms was not cleaned up yet and hence not ready, the other room had AC problem and also not ready. We spent 30 minutes in the reception trying to check in....
The room was noisy, after midnight bid noise came from the main door and toilet area basically every hour, waking us up in the middle of the night a few times. First I thought it was someone banging at the door, or a cleaner cleaning in the lift lobby. I opened the door but found nobody. The noise was consistent for the whole 3 nights.
Other than the above, the hotel is well located and the price is reasonable. The staff at the reception are basically nice and helpful."
"Had a great stay at this hotel. Everything was excellent — the room was clean and comfortable, the staff was friendly and helpful, and the overall atmosphere was very relaxing. The breakfast was also very good with plenty of options to choose from. I really enjoyed my stay and would definitely come back again."
"It’s an excellent place to stay with friends or family — conveniently located with plenty of parking available. The overall experience was comfortable and good value for the money. However, the cleanliness could be improved a little to make the stay even better. I would definitely consider staying here again in the future."