"Super easy check in, lovely welcome from Micaela and great apartment on 8th floor, with a cute terrrace and swing seat. Comfortable bed, good shower and a good laundry room in the basement. It is a great choice in staying in Palermo. We have booked our next stay."
"Чем удобен этот отель, что можно до многих достопримечательностей дойти пешком, ну а если не пешком, то на такси максимум минут 15. Понравилось то, что удобная кровать, все чисто было. Что касается завтраков, то для меня это конечно боль. Я не привыкла на завтрак есть одни булки и хлеб(но судя по многим отелям, в которых я была в латинской Америке большинство так☹️) хочется яичницы и чего-то существенного, но здесь этого нет. По остальному у меня вопрос нет. Очень приветливый персонал, все что нужно подскажет, поможет. Говорят на английском, что немаловажно."
"Café da manhã muito bom, localização excelente e o atendimento também foi ótimo. Super recomendo. O único detalhe foi um problema com a secadora do meu quarto."
"The hotel is located near the obelisk with lots of food options. As the building seems quite old, there’s a lot of squeaky sounds made when people upstairs walk around which may affect light sleepers. There are small bottles of shampoo, conditioner, bar soap, comb, shower cap, sanitary bag, cotton pad provided. There’s also shower gel and body lotion and other amenities maybe but those were not provided in my room when I checked in and I only found out when I saw the house cleaning cart. No hot water kettle is in the room, no tissue paper, no complimentary water, no usb charging port. The shower door cannot close properly so water splashes out. The pool is closed during winter which is sad as I chose this hotel to have a pool to swim. Florencia at the reception was extremely helpful and helped me with money exchange too (very good rates available)! Thanks"
"Although majestically placed in the heart of the Microcentro, or perhaps relying on this sole fact, the staff was one of the rudest and less helpful I've seen in a hotel in this price range in Latin America.
They refused to speak any other language other than Spanish, and when requested to speak slowly so we could listen through the porteño accent, they didn't. When asked about their room service, the answer was a dry ”scan the QR code”. When asked about what would be open (it was Christmas), they told us to ask around the street.
Luckily, the people on the streets were far more warm and helped us get around the city better.
The rooms were good and appropriately clean."
"Location is central but others are average. Can be better if the service can be improved.
Lighting is weak as you do not really have a window facing outside."
"I chose this hotel again and stayed for another night. I really liked everything: it was clean, the furniture was new. The whole hotel smelled very nice. It didn't smell like an old building, like some other hotels. I didn't see any insects."