"I would like to thank Jennifer the front disk because I should check out 12pm and she called me ... she woke me with the niesctest attitude and calm voice ... ( am not a morning person but really her way was flawless)
She have a great customer service skills by understanding to give me 1 more hr in order to prepare myself even though they were fully booked and needed my room urgently still she did me a favour by giving me time
Thank you Jennifer and house keeping
Also I want to thank the language boy I dont know his name but he bring my grocery to my room
Really 10 out 10 in customer service
Regarding the cons
The hotel is good for 1 night as a business purpose
They have outside parking not in door (( in winter is good but not in summer)"
"Was really satisfied. I would like to appreciate Mr. Mohammed from the front desk for his good costumer care. House keeping was really timely and polite. Over all really satisfied with the stay. Will surely visit once again. Thank you for the beautiful experience."
"I had an overall pleasant stay at Radisson Blu Hotel Ajman. The staff were professional, and the amenities were great. However, I noticed some stains on the carpet in the room, which slightly affected the cleanliness impression. I did not try the food, so I can’t comment on that. Other than that, everything was good and comfortable."
"The hotel has a great pool
Attention is needed to improve the breakfast offering with more selections
Unfortunately I witnessed one of the Managers making a staff member cry in public on the first floor bar reception yesterday lunch time, this was very unprofessional and he should have taken the staff aside in a room out of customers views! I did not pay for that as a n addition - I believe his name is Rafael, I spotted him a few times huddling with staff in different areas, but the conversation just looked casual not formal.. this is the reason for my score of 3 for service it would be 5 had I not seen the manager
I would like to commend the [Russian] staff in cafe naseem, both at reception and floor runner - the floor runner took my special drinks request and had it prepared by the chef - she is always seen smiling - she should be promoted -
Disha in first floor lounge was very warm and welcoming and made sure my elderly mother was taken care of whilst I was away"