While I do appreciate some of the extra touches provided at this hotel (robe, newspaper, free parking, list of activities, fireplace lit in lobby) there are some core areas that need improvement. The beds need to be replaced. The “hump” in the middle from years of people sleeping on the edge is the worst I’ve ever experienced. You literally feel like you are falling off the bed. Also, the carpets need to be replaced. It was ripped, torn and very old looking. I definitely felt the need to wear my flip flops at all times while walking on the carpet. The curtain was almost black from grease, grime and dirt from people opening the
curtain. Needs to be cleaned or replaced. The doors throughout the property were dirty around the handle from people’s hands etc. They just need a simple Clorox bleach wipe down. The heater in the room worked well to heat the room but it was so loud we jumped every time it turned on and couldn’t have it on while we slept. While the location is amazing and the views spectacular, I will not be able to return unless these areas are addressed. Thank you very much for you consideration.
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