I am utterly disgusted by the behaviour of two white female staff members at the front desk.
Their attitude towards white guests was pathetically submissive — bowing like ****. But when they turned to us, an Asian family with two young children, their faces changed completely. They became cold, rude, and made us feel extremely unwelcome.
It is absolutely shocking and unacceptable to experience such blatant racial discrimination and double standards in the 21st century.
If you are Asian, or if you believe in basic human respect and dignity, DO NOT STAY HERE. The hotel might look nice, but these ********** staff members will ruin your entire trip.
Zero respect. Zero stars. Shameful.