I recently stayed at this hotel and had a mixed experience.
1. Lighting: The lighting in the room could definitely be improved. Even with all the lights switched on, the room felt dim. Additionally, the lighting control could use modernization; I had to switch off each light individually, which was quite inconvenient without a master switch.
2. Housekeeping Service:The housekeeping service needs enhancement. The dental kit, which includes enough toothpaste for just one day, was not replaced daily by default, and I had to repeatedly request it. Furthermore, slippers were not provided in the room, which is not something I would expect from a 5-star hotel.
3. Communication: I also faced issues when trying to contact the reception and housekeeping to arrange for the missing items. My phone calls from the room often went unanswered, which happened multiple times during my stay.
I usually stay at the 3 star Airport Ibis but they were overpriced in my opinion. For just $30 more I was able to stay at the 5 star Pullman next door. The reception was very friendly and helpful. They booked me on the early morning airport shuttle that stops at the door.
ผผู้ใช้ไม่ระบุชื่อI usually stay at the 3 star Airport Ibis but they were overpriced in my opinion. For just $30 more I was able to stay at the 5 star Pullman next door. The reception was very friendly and helpful. They booked me on the early morning airport shuttle that stops at the door.
HHrrichardI recently stayed at this hotel and had a mixed experience.
1. Lighting: The lighting in the room could definitely be improved. Even with all the lights switched on, the room felt dim. Additionally, the lighting control could use modernization; I had to switch off each light individually, which was quite inconvenient without a master switch.
2. Housekeeping Service:The housekeeping service needs enhancement. The dental kit, which includes enough toothpaste for just one day, was not replaced daily by default, and I had to repeatedly request it. Furthermore, slippers were not provided in the room, which is not something I would expect from a 5-star hotel.
3. Communication: I also faced issues when trying to contact the reception and housekeeping to arrange for the missing items. My phone calls from the room often went unanswered, which happened multiple times during my stay.