The hotel itself had no faults. The issue we had was checking in. We did not receive information that we needed to download an app to check in then also needing to upload a passport photo, for someone who traveled a few hours up the road not thinking I would need my passport, soon got that sorted. Then in the evening when we came back to find the pin for our room stopped working, this was soon resolved but very inconvenient. There is no reception so had to be done over phone