travelgirlnextdoor
1 มิถุนายน 2024
We chose this hotel as they advertised themselves as a luxury hotel. This is completely false advertising. The hotel’s website for the room we booked showed photos of a beautiful large bathroom with a bathtub, sink and shower as well as a spacious room. What we actually received was a small room with an open shower stall with NO door and a separate toilet and sink right in the room! Not a bathtub in sight or any space at all. No hairdryer or wastebasket in the “bathroom” either. Scratchy sheets. Very disappointing after we paid a premium price for our room. We definitely did not get what we were supposed to. This hotel needs a lot of improvement in the service department. A very bad experience and we will not be staying here again in the future.
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