โรงแรมพร้อมอาหารเช้าในไมอามีบีช

ทําเลที่ตั้งสมบูรณ์แบบ บริการดีเยี่ยม โรงแรมมีเซสชั่นของตัวเองบนชายหาดและบริการบางแห่งฟรี

แม้ว่าโรงแรมจะค่อนข้างใหม่ มีสิ่งอำนวยความสะดวกทันสมัย ​​แต่ก็ทรุดโทรม โดยเฉพาะเฟอร์นิเจอร์บนดาดฟ้า ห้องพักค่อนข้างเล็ก หน้าต่างสกปรก และนักเรียนวัยรุ่นที่ชั้น 4 ครึ่งกำลังปาร์ตี้กับดนตรี มีพนักงานโทรคมนาคมในโถงทางเดิน ทุบประตูตอนตี 4 ห้องออกกำลังกายและสระว่ายน้ำเล็กเกินไป Serena Rest/bar ค่อนข้างดี พนักงานยอดเยี่ยม

El lugar me pareció muy bonito pero estoy teniendo un problema aún con la devolución de mi depósito y un cobro de 500 $ de smoking fee el cual nunca utilice. He puesto mi queja pero aún no he recibido respuesta ni rembolso de mi dinero, me dijeron q las habitaciones tiene un sistema de humo q se activa al usar tabaco y nunca fumé dentro de las instalaciones ahora sigo esperando por mi devolución de los 500$

My wife and I stayed at Esmé Miami Beach for a night in mid-May, right after our cruise, and thoroughly enjoyed it. The location is a real strength: firmly in South Beach, close enough to soak up the energy of Miami Beach yet tucked away enough to feel relaxed. Access to the beach is effortless (about 6 minutes), and the complimentary beach beds were a genuinely welcome touch. They also kindly offered us complimentary early check-in, which — coming straight off the ship — made all the difference in starting the stay smoothly. The hotel has character. It's tastefully designed with a stylish latin boutique feel — warm, elegant, and far more personal than a standard property. The rooftop pool was a particular highlight: well laid out and a lovely spot to unwind. Throughout our stay, the staff were attentive, friendly, and consistently welcoming. Española Way, just steps behind the hotel, offers a good spread of restaurants and cafés — easy to step out for dinner, drinks, or a casual evening stroll without ever needing to drive. Overall, we loved our stay and would happily recommend it

This hotel is not a great place to stay. I was supposed to be provided breakfast for 4, and was told the food menu stopped at least a month ago. To obtain the free beverages, I was told I had to wait until after 4:00 pm, and we were leaving by 11:00 am. Everything that we would need for the pool and the beverages would have to be obtained from a different hotel. We were placed on the first floor with a 2-year-old and a 4-year-old old which required us to lug luggage up two sets of three steps with the kids. Just horrible. In addition to the high cost of staying there with promised amenities, I was then charged a service fee on top of everything else. I feel that, without all of the amenities promised that I paid for, I am due a partial refund. I have stayed here on numerous occasions, but this was by far the worst experience and I will not return or recommend.

As people who travel regularly, we place a lot of emphasis on other reviews when booking. I was rather concerned reading previous reviews of this property, but having stayed at multiple other Ritz Carlton’s (Singapore, Koh Samui, Dalllas, Melbourne etc) we hoped the brand would live up to expectations and great experiences at other properties. IT DID NOT! Strongly suggest avoiding this property at all costs. Look at the low ranked reviews, they all make sense to me after staying. This property has us questioning if we would ever stay with this brand again. Amazing isn’t it, how one property can tarnish a brands reputation. We have been overcharged after checkout after settling the bill when leaving (unresolved at this point but will get to that later). The first room we checked into had air conditioning so loud you could not hear the TV. It was also dirty with marks and dust/grime on every surface and excess dog hair on the floor. I went to the front desk and the best they could do was “send someone up to check the A/C. The property was practically empty. This was not good enough! I was fortunate enough to speak with the GM who remedied the room situation immediately. We then dealt with Daniel (who was on loan from Santa Barbara Ritz Carlton) he was a great reflection on the brand. He upgraded us, which was appreciated but not expected, just a room with a reasonable a/c would have been fine. Rooms are very average, worn and not clean. Linen was stained, towels so old some had tears and holes in them. The majority of the staff seemed like they would rather be anywhere else than at the Ritz Carlton South, can’t say I blame them but really let the place down. When dining they would bring the bill before we had finished dining over and over, at times even advising their break was about to start so needed to provide bill, how about you get another staff member to do this… Upon checkout I paid with an alternate card than I used for the security deposit (to avoid international transaction fees). I settled the bill of approx $450usd and away we went. A few days later, a charge of $390usd (approx) appears on my original card used for security deposit (along with an international transaction fee). This charge is absolute rubbish and was not warranted, everything was settled and paid on check out. I rang and rang and rang all day to the hotel and the phone was never answered. Finally I had to call and international call centre where the wind noise in the background was so loud I could hardly hear. I was then told the extra was for bar charges (not ours!) we had one whisky and a coke at the bar which was on my bill at checkout. I was then told they would try to contact hotel and hopefully in up to 2 weeks they would respond to the call centre, and sometime after to me. This from Ritz Carlton? Disgraceful. We then got lucky and got the US call centre. This was much more helpful and the agent advised the hotel would call back the same day. Still no call back from Hotel, no explanation of why my card was charged… no invoice, no receipts. Now I need to go through the process of disputing the transaction with my bank. Really? The old saying one bad apple spoils the cart, couldn’t be more true of the Ritz Carlton South Beach. There were many other disappointing things that happened during the stay that isn’t even worth going into. Such an epic disappointment from this brand. I am hoping this property reaches out as promised but it holding my breath. Do better Ritz Carlton South Beach! Not wanting to end on such a sour note. Daniel (from RC Santa Barbara) was a standout for guest service as was Noela at the Valet, both embody what guest expect from RC.

ห้องพักสะอาดเอี่ยม บริการดีเยี่ยม พนักงานให้คำแนะนำดีมากเกี่ยวกับกิจกรรมต่างๆ นอกจากนี้ ยังมีกิจกรรมฟรีทุกวัน เช่น วอลเลย์บอล ชมพระอาทิตย์ตก คาราโอเกะ และเที่ยวไนท์คลับ นอกจากนี้ยังมีห้องสมุดน่ารักๆ ที่คุณสามารถทำงานหรือทานอาหารได้ เนื่องจากห้องสมุดมีตู้เย็นและไมโครเวฟให้บริการ หากมีโอกาสไปเยือนไมอามีอีกครั้ง เราจะกลับมาอีกแน่นอน แต่ฉันสนใจที่จะไปเยี่ยมชมสาขาอื่นๆ ของที่นี่ในอเมริกากลางและอเมริกาใต้มากกว่า!

โรงแรมรีสอร์ทที่ดีมาก กาแฟแคปซูลในห้องก็อร่อย ประทับใจสําหรับคอฟฟี่สตาร์ พนักงานบริการหน้าโรงแรมก็ยอดเยี่ยมเช่นกัน ทุกครั้งที่เข้าออก ทักทายอย่างอบอุ่น หาหัวข้อต่างๆ คุยกับคุณสักสองสามคํา รู้สึกเหมือนอยู่บ้าน

ห้องวิวทะเลที่หันหน้าออกสู่ทะเลไม่เพียงแต่มีทิวทัศน์ที่สวยงามเท่านั้น แต่ยังมีห้องขนาดใหญ่อีกด้วย ระเบียงหันหน้าออกสู่ทะเลและวิวทะเลอยู่ยงคงกระพัน บริการชายหาดของโรงแรมก็ดีมาก ข้อเสียอย่างเดียวคือสาหร่ายสีเหลืองบนชายฝั่งมีมากกว่า 😜