Our stay was good. The only problem we had was getting the shuttle - the person who answered the phone to assistance was not helpful. The shuttle took 45 minutes to arrive. After we got to the hotel, everything went smoothly except that they charged us the full rate a second time. I am working with trip.com now to resolve the matter.
The hotel itself was very clean and comfortable.
Photo of the shop attached to help others find what they are looking for.
비행기 취소로 급하게 예약해서 하루 숙박하였는데 공항하고 가깝기도 하고 셔틀 운행이 잘되어 공항 오가기에 위치는 좋습니다. 다만 제가 묵었던 밤에 비행기가 무더기로 취소되어 투숙객이 많아서 그런지 카운터에 사람이 계속해서 줄을 서있었고 1층에 식당이 하나뿐이라 음식 주문 후 나오는 시간도 상당시간 소요 되었습니다.
그리고 트립닷컴에서 예약한 가격외에 50달러 추가 청구되는 비용이 있었네요
EEllen YDescription on Trip.com mentioned airport shuttle to hotel. But it was not available at all. Trip.com should have updated this. I would have booked Clarion as they had the shuttle. Check in experience not as good as I had hoped. Not much information offered and not very welcoming. No concierge or porter. I guess it's the same for all 2-3 star rated hotels in Dallas. If you have huge/heavy luggage, better pay more and go for the 4-5 stars.
Breakfast was good. I like the DIY waffles. Starts on time, ends on time.
Location is ok. Easy to get Uber, nearest mall is Grapevine Miles that has restaurants, a food court and outlet shops.
SSabyABooked for my driver
As his flight was delayed he came 12 am to hotel unfortunately stuff of the hotel was rude even thought they didn’t let my driver to get in they requested extra money I do understand for early check in payment but it was not early check in it was whole another payment don’t reccoment