โพสต์เมื่อ 12 พ.ย. 2023|Fell Suite With Pool And Sea View
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An absolutely stunning place with great service. It boasts stunning views over the sea. the food is great and the Spa is excellent. Special shout out to Soumaya in the Spa, she’s terrific
Disappointing experience overall. Outdated rooms, average cleanliness and unfriendly staff. Breakfast lacked variety. The restaurant was full of smoke and strong cooking smells, which ruined the atmosphere.
The hotel personnel is outstanding. I loved their professionalism and dedication. Special note for the desk personnel who welcomed us with professionalism and kindness, and listened to our claims with a smile and reactively acted in consequence. The customer service manager (Haifa) is also great.
The rooms are very clean but the furniture are quite old for a 5 stars hotel(some broken wooden stuff...)
Biggest weakness:
1- The lunch/dinner menu was exactly the same and we had to rise a claim for that. The next day was satisfying tho.
2- We had to pass by an open door area to go to the indoor swimming pool during a cold time which was very uncomfortable (got a cold after that)
3- Booked an all inclusive and still need to pay for the gym? why?
I didn’t have a good experience at this Hotel. Stayed 12 days on a business trip and many of these days I arrived after work with no towels, no shampoo, or no laundry bag. Weak breakfast, and the Hotel needs a total renovation.
Расположение отличное, завтраки однообразные каждый день одно и то же, обслуживание на 4, в целом все доброжелательные, если отдыхать одному то нормально, но если семья с детьми то наверное будет не комфортно