โรงแรมพร้อมอาหารเช้าในเนโกรส อ็อคซิเดนตัล

Cleanliness probably the best so far... place safe and nearby to robinson.mall employess very professional ill recommend this hotel. west town hotel price very cheap and affordable...

I have mixed feelings about our recent stay. On many fronts, this hotel hits the mark perfectly, but a significant issue with the room layout left our group feeling a bit frustrated. The Positives The Staff: Truly the highlight of the stay. Everyone we encountered was incredibly kind, professional, and helpful. Value: Generally speaking, the prices are very reasonable for the level of service and the amenities provided. The Issue: ”Unequal and Unfair” Room Sizes We were a group of 8 people and booked 4 separate rooms (2 people per room). Despite paying the same rate, the room sizes were wildly inconsistent. Some of us had plenty of space, while others felt cramped in significantly smaller quarters. When we brought this up to the front desk, the staff actually confirmed that we aren't the first guests to complain about this. It’s disappointing to know that management is aware of the ”size lottery” but hasn't taken steps to adjust the pricing or clearly categorize the rooms during the booking process. It feels unfair to pay the same price for a much smaller experience. If you are traveling solo or as a couple and don't mind a bit of a gamble, this is a lovely place to stay. However, for groups booking multiple rooms, the lack of consistency is a real problem. I hope management addresses this soon—either by renovating or by being more transparent about room dimensions or adjusting prices for smaller cuts.

what i like the most is their location it is near at the port and sm city. Their reception and waiting area is good looking,nice place and clean.Honestly we book 2 rooms but little bit disappointed coz their room is not clean a liitle bit dusty and toilet is not well clean,their towels is old. And mostly they have a big pool the kid enjoy swimming in their wave pool😍.

Everything was handled professionally the moment I checked in. The front desk was all smiles and was happy to assist and get everything ready for us to settle down in our room. Front desk team were very approachable kudos to all of them including the Guard and the buttler. I ordered at Twist Cafe and let it delivered through room service it came at the right time and the waiter who served the food was kind and friendly as well. I lovd how everyone was really passionate on their jobs, an excellent compliment to all! I like the breakfast set up at AZUL with the mellow relaxing music and the view of the pool and rooms feels really like I'm on a vacation. The only thing that was off was the internet or wifi connection in my room it was on and off I booked because of a very important interview so I was expecting to have a high speed connection in the room I hope next time make sure your wifi is stable and consistent. Nevertheless, Thank you and Good Job Team Sugarland!

The suites Calle Vieja = Old (and not so called Nueva = New) is run from a distance in Iloilo. That's why maintance is poor. In every room are shortcomings. Nightly noise of the bar next door. Bathrooms cannot be aired out. Staff is excellent, mangement is lousy. A stinking hot welcome at the reception. The hotel is fiddling with room rates and does not give senior discounts, which are required by Philippine law. The last reservation I canceled. I don't want to stay overnight with ithem anymore. As for Trip.com: we have been tricked again: bookings appear to be going through ******* again. ******* also mess with room rates, just like the other brands they use, and it's impossible to contact them about refunds. They simply don't respond. Hotel and booking site: never again.

Its a wonderful getaway malinis naman mabango yung Linens. Subrang luma lang noong table under the tv daming crack and dents. Naka smart Tv natin hindi ka ma bobored dahil my YouTube. I like it kasi malapit sa SM, 15pesos lang each nasa SM kana wala pang 1km. Approachable naman mga staff, sya pa nag take photo sa amin since Valentines noong time na yon Include: toothbrush,Colgate,shampoo,soap,comb Which is wala sa iba.

Booked this hotel because i was looking for a hotel that is close to Bocolod airport and it was published as 3.8kms to the airport But in actual fact it's actually more than 15 kilometres away, it's very FAR AND to find this hotel was another problem because on the maps online app i this name doesn't show up When i arrived at the hotel it's actually with a different name Can you please rectify and not confuse customers Overall it's just a budget hotel VERY Disappointed

Overall, the place was good and provided a comfortable stay. The location was convenient, the atmosphere was pleasant, and the amenities were generally satisfactory. The host or staff were also accommodating, which made the overall experience positive.However, the cleanliness of the place could be improved. Some areas did not appear to have been cleaned thoroughly, and there were a few details that needed more attention before guests arrived. A cleaner room and better overall maintenance would have made the stay much more comfortable and enjoyable. Despite this, the place still has good potential, and I believe the experience would be significantly better with more consistent and thorough cleaning.

We stayed only for one night and were happy there. The inn is close to the mall. You can park your car for free in front of the house. Breakfast provided was great. AC & hot water worked properly. Room is spacious. Minus point would be the mosquitos in the room, but they weren't that much. Could still sleep good.

The location was excellent, but we were disappointed with the service. Our check-in time was supposed to be at 2:00 PM, but we arrived at the hotel at 3:00 PM, excited to settle into our room after a long and tiring journey. Unfortunately, the front desk informed us that our room was still unavailable, and we had to wait until 3:45 PM before we could check in. That said, we appreciate the efforts of the front desk staff and the security guard, who continuously followed up on the room's availability and kept us informed. Their attentiveness and professionalism were commendable. We hope the hotel can improve its room readiness so future guests can check in on time.