Property is located in prime location.It is inside City.Rooms are very small & no ceiling fan.Room bed was mentioned as king size.But it was very small.Toilet was very neat & clean.Room service is very bad.Getting the required things we have to follow up multiple times.They have included multiple food in boffet breakfast.Taste was awesome.Overall I can give average rating 3 when we are comparing with other hotel experience.
Relaxed atmosphere, don't expect any corporate treatment. Similarly, no tariff is payable. Due to a defect in the sanitary fittings of the Jaguar Company, there is not enough water in the morning and the basic things take a long time.
Quick response from staff. It's town hotel newly renovated. Good and hygiene washrooms. Bead quality is good. Everything is fine. But no windows on some rooms.
I am writing to formally address a concern regarding my recent stay at your hotel. I had booked two deluxe bedrooms for four people. However, upon arrival, I was informed that our reserved rooms were no longer available, and we were instead provided with a single deluxe room.
This unexpected change not only caused inconvenience but also failed to meet the accommodation requirements we had planned and paid for. It is disappointing that our reserved rooms were given to other guests despite our confirmed booking.
I kindly request an explanation for this mishandling of our reservation and seek appropriate compensation for the downgrade and inconvenience caused. Compensation could include a partial refund or other suitable remedies, such as complimentary services.
I hope you will address this matter promptly and take steps to ensure such incidents do not occur in the future. I look forward to your response.