First thing I noticed was the excellent friendly service at the front counter. This service continued at breakfast the next morning, which was very nice - it was a menu-style breakfast where you order a breakfast you would like. Breakfast with salmon had a small supplement.
The room was mostly okay, although there were some stains on the bedsheet. Inclusion of earplugs was a nice touch as it is on the main road - I happen to like the city noise, but ended up using them to block out the noise of the fan (there is no air conditioning).
The bathroom had nice toiletries although we noticed that the cold tap ran hot for quite a while before it got cold.
Overall the stay was fine, but with lots of hotels available in Colchester it wouldn’t be my first pick to return.
Lovely modern room. Great wet room. We run out of toilet paper and no other left in room.
Bed was very comfortable. Hairdryer, iron and dressing gown in room.
Hotels fire alarm definitely worked as got woken at 7am to evacuate building. Security were very quick to sort issue, guest had lit candle in one of the rooms.
Used the swimming pool steam room and spa which was free.
Good variety of food at breakfast with good view of surrounding grounds.
Big car park free of charge
Great hotel . Liked ny especial stay learned more aplied tge bettrr self . Nearly time to fall awsy and yes i packed the case myself and tge ohibe is seitcged ooff .