ผผู้เข้าพักAls erstes möchte ich die Freundlichkeit im ganzen Haus loben. Das war wirklich toll. Das Zimmer war auch in Ordnung. Da wir ein Zimmer mit Hund hatten war die Lage des Zimmers nicht so angenehm. Verständlich und gut, dass man mit einem Hund im Erdgeschoss, ohne Teppichboden untergebracht ist. Jedoch geht genau vor den Fenstern der Fußweg vorbei. Die Fenster kann man nicht kippen nur seitlich öffnen. Und so ist es aus zweierlei Gründen nicht möglich über Nacht ein Fenster geöffnet zu lassen. Dadurch war es sehr warm im Zimmer. Die Kopfkissen sind so fest und prall gestopft, so dass man eine Genickstarre beim Schlafen bekommt. Wir haben uns dann von Freunden Kissen ausgeliehen. Obwohl wir aus letzter Gründen nicht mehr dieses Hotel besuchen werden können wir es für Gäste ohne Hund sicherlich empfehlen.
ผผู้เข้าพักPerfect hotel! The room was spotless and very welcoming. Staff were friendly especially reception. They have accommodated our special requests as we were travelling with child with Autism. The balcony doors are lockable and they have shutters which is additional safety feature travelling with curious children. Beds were very comfortable and room quite large. Will definitely book again in future.
PPieter KooiLocation is excellent with walking distance from themain railway station in Dortmund. Another advantage is that the bus stop for the airport express, which is opposite the railway station on the left hand side is also only a five minute walk. The reception was very helpful and supportive. The room was clean nd quite. Wifi worked well. Behind the hotel are many shops and restaurants in about 10 minutes walk.
ผผู้ใช้ไม่ระบุชื่อEverything was great except the fact that you are supposed to tell 2 days ahead of your arrival that you will check-in. That's unusual when you booked your hotel in advance. Eventually I could reach them a day before my arrival and it was no problem to check-in ahead of time for an ”early-check in” fee.
ผผู้เข้าพักWhile checking out this morning the manager at the hotel said the credit card Trip.com provided kept getting declined, so we were forced to pay twice. While I understand there was an issue with the trip.com payment, this should be handled by the hotel and the booking service. Or they should have alerted me earlier during my stay and not while I was about to check out with a travel connection that was close to being missed. Instead of public transport I had to spend 25 euro on a taxi to get to the train station.
KKandeyClose to the main station about 7 minutes walk. Secure at night and sometimes offer late check outs when it’s not too busy for those with very late flights which is one of the main reasons why I keep going back. A bit out dated on the decor but it’s ok for the price.
RRravlThe location is vrty close to the main train station. The room is very clean. Even though there is not a shower in the room, the shared shower room is very clean and easy to use. The only draw back is it is a bit hot after an afternoon of.sunshine. There is no aircon. I open the window and door for half an hour then it is ok.