The hotel was clean, room size was good, the reception behaviour was excellent, he was helpful & kind& polite. The location was excellent. I would absolutely there again. The reception is not 24hours there. But they always answer phone. During my trip some bad thing happened for one of the friends, the hotel was helpful alot since they became sure our problem solved. Their kindness was really nice. The room had no safe box, but it was completely safe. We are pleased about the safety. Having no elevator was a disadvantage. Especially rooms were no smoking, so going up & down the stairs several times was a bit annoying. The hotel had no daily room service, housekeeping only cleans after check out. Ofcourse they give you fresh towels or any other things that you request. But it's nicer to have daily cleaning program (because guest pays the same for all nights) To sum up it was really a good choice to stay in Istanbul. I've been in difrent hotels there, but in future i prefer staying in New pera hotel (just first floor, because of elevator issue)
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