โรงแรมใกล้ Museum of Nowในเบอร์ลิน

โรงแรมธรรมดา แต่สะอาด อยู่ในทําเลที่ดีใน 1 Neukölln เหมือนโฮสเทลมากกว่าโรงแรมไม่เคยมีใครอยู่ตรงแผนกต้อนรับ ดังนั้นควรมีโทรศัพท์มือถือพร้อมติดต่อใครได้ถ้าต้องการความช่วยเหลือ 1 ตอนไปถึงตอนเย็น (เช็คอินได้ถึง 4 ทุ่ม) ไม่มีใครอยู่ที่รีเซฟชั่นมาเปิดประตูและฉันไม่มีมือถือ

I stayed in the hotel on 8 December for one night with my wife, 3 years old son and 2 months infant daughter. Upon check-in we received an upgrade and a welcome drinks voucher being a Platinum member of Accor. I informed the reception that I would like to have a late check-out up to 2 PM because I will be outside at other part of the city for a meeting and might be late in afternoon. The reception agreed to it and told me that Platinum members have free late check-out. I also asked if the hotel honors Accor Ambassadors and the hotel refused that they are a franchise and they do not. The room given to us was Room 54 and it was good and hot as per the weather condition, 0 degrees outside. The beds were comfortable. After check-in and leaving the luggage in the room, I came to the lobby and I was working on my laptop when my wife informed me by phone that the bathroom was having a bad smell and the shower area had a problem, the water does not drain. I checked it and came back to the reception. The manager herself was available at reception and I informed her about the issue. She said she will get it checked. I went back to the lobby to work on my laptop. Despite complaining, the issue was not solved neither we were given any feedback. Next day I could not take a shower before going to work because there was plenty of water from the previous day. I tried to fix the drainage by myself but the water was taking a lot of time to drain. I left the hotel for the meeting. Around 11:45 AM my wife called me and said that the hotel wants her to check-out. I told her that I will send an email to the reception, if they come again tell them that I sent them an email and if they insist, come to the lobby with the luggage but it was difficult for her to come out with the luggage and the infant at same time. My wife had a health issue and it was not possible for her. I did not had local German calls allowed on roaming. I only had an internet SIM for EU. I excused the Deputy GM of the company I had a meeting with and sent the hotel an email. The Deputy GM asked me if there is a problem and I explained her that the hotel wants my wife to check-out now and being a Platinum member the late check-out is possible and I already had it discussed yesterday. She offered me to talk with the hotel directly using her mobile. She dialed the number and phone was on speaker. The phone was answered by the manager herself. I was told by the hotel that the hotel is fully booked but they lied, I checked later and several rooms of all categories were available including the one I stayed. I made a reservation for the same category of the room I am staying in just to show them that they lied and that the hotel is not fully booked. Reservation was late canceled as cancelation was free until 6:00 PM. I returned to the hotel as soon as I can and we checked-in to another Accor hotel. We are staying in Accor hotels since a long time and we never had such issues. In short the said hotel is

โรงแรมตั้งอยู่ทางด้านตะวันออกของกําแพงเบอร์ลิน พร้อมสิ่งอํานวยความสะดวกครบครันและบริการที่เอาใจใส่ ห้องครัวมีอุปกรณ์ทําอาหารและเครื่องใช้บนโต๊ะอาหารที่ครบครัน นอกจากนี้ยังมีกาแฟสําเร็จรูปและสิ่งอํานวยความสะดวกซักรีดฟรี ครั้งต่อไปที่คุณมาที่เบอร์ลิน ฉันจะเลือกพักที่โรงแรมอีกครั้ง!

We were left a little confused about this hotel. My husband and I stayed here for 8 nights visiting family close by hence the reason we had to stay in this area. We had mixed feelings about the hotel but I would stay again. It appears this hotel belongs to a chain of hotels. I suspect that the write up of this hotel on booking sites is generic to cover all of their hotels. The internet shows it has a restaurant and considering the guests can come from anywhere, the word restaurant means different things to different people. In this case it meant the breakfast room and not somewhere you could have lunch and dinner. However the Italian restaurant next door Il Nouvo is amazing. I had emailed on two occasions previously to ask whether or not they supply any type of transfer from the airport as it is quite expensive. I never received a response. That was disappointing. I don't necessarily know if the request goes to his hotel or to the head office but it is poor poor service. We booked directly through the hotel, and it was reasonably priced for the area and included breakfast. On arrival we were treated great and service was great. There is a nice seating area in the foyer and at reception there is water with lemons for guests as well as a fruit bowl full of fruit. I note that staffing changed regularly at the desk within the time we were there so service wasn't always consistent. I'm not sure if there is an employment issue as we were told that some staff weren't familiar with the hotel as they were from another site. At one point I went to get a water, this may be trivial for some, but it hadn't been filled for a day. There were just lemons sitting on the bottom. I did ask reception if I could get some water. She filled it but it was the same lemons that had been there for 3 days. I note the next day it was refreshed. The bar which has drinks available was another mixed feeling. The reception staff operated the bar, it was situated behind them. I don't think it's their fault but they didn't know some of the drinks that were on the menu nor did they know how to make some of the drinks. One find young man was going to make an Aperol Spritz, with orange juice, as this is what the recipe said. We stopped him from doing that. There was a great little sparking drink they ran out of which was never replenished. Some of the drinks on their list, they didn't have. When a wanted a small sparkling wine, first time I was charged for the bottle and provided with the glass and the small bottle. Second time round served by a different staff member he poured me a drink and charged me the bottle price but kept half of it. Again, I don't think it's their fault, it's some sort of lack of training. This doesn't take away from their kindness and their effort. We were in the comfort room, and the windows open which is great. It was very clean. We faced the street from the side. A view of Neto - we see the humour in it and will remain as a mem

เปลี่ยนเป็นโรงแรมนี้เนื่องจากทําเลที่ตั้ง ใช้เวลาเดินเพียงไม่กี่นาทีจากทางใต้ดินและเดิน 40 นาทีไปยัง Aleksandraplatz

The location of Hilton Berlin is fantastic and the exterior of the hotel plus the lobby is very beautiful. Very walkable location with many surrounding dining and sightseeing options. Overall, housekeeping was good. The rooms run fairly small and look dated, so value for money is not that great. Bathroom is clean but not very well-maintained, especially the toilet. The check-in concierge staff were ok but I would expect friendlier and more proactive service for the price we were paying and being a diamond member as well. The staff who was a blonde lady with glasses checked me in and out and was the friendliest staff i encountered during my stay. Rarely did the other staff smile or greet us when we walked past them and they generally did not have great customer service skills, and generally just unfriendly. The front door concierge and door staff were much friendlier and greeted us more than the check-in staff. I also had a very terrible experience with the night security staff when my friend and I came back to the hotel around 6 am after a night out. We walked in and were stopped by a man who was not wearing any uniform, or any attire to signal he was working at the Hilton, and in regular clothes, he was a bit hard to understand because he had a thick accent, and I thought he might be another patron at the hotel or a taxi driver, so I politely smiled at him and said “no thank you” and walked towards the elevator. He got extremely angry, began shouting at me, and said he was a worker there and showed me his keys with a Hilton keychain. He wanted to verify that we had a room key. While we were taking out the key, he was calling me rude and dismissive and that I was a terrible person. It was so jarring because there was no need to be that rude, he was acting like I shooed him away when I’m reality it was a miscommunication. He then went into the back of the concierge to complain about me loudly, didn’t even wait till I was out of earshot. It was hard to identify him as a staff, much less security, and I didn’t need to be scolded like a child. Overall, very unprofessional and made the remainder of my stay feel much more sour. I can look past the dated rooms because I know that is out of the staff’s control at that point of time. But unprofessional and unfriendly staff make the value of my stay and diamond member status much worse.

ผมได้ไปพักที่โรงแรมนี้เพื่อพักผ่อนช่วงกลางสัปดาห์กับลูกสาวที่น่ารัก ด้วย UBER ประมาณ 10 Euro เพื่อเดินทางไปโรงแรม เช็คอินได้ราบรื่น พี่ผู้ชายที่อยู่หลังโต๊ะทํางานไม่เป็นมิตรเกินไปแต่ค่อนข้างมีประสิทธิภาพและนั่นก็ใช้ได้ เราจ่ายค่า tourist-tax และได้ key room-key หนึ่งสําหรับห้องพัก เราจ่ายออนไลน์คืนละประมาณ 80 Euro และเราได้ห้องที่มีสามเตียงอยู่ด้านหลัง ห้องพักสะอาดและเรียบง่าย โต๊ะทํางานพร้อมทีวีจอใหญ่ ห้องอาบน้ํา-ห้องสุขาและอ่างล้างหน้า โ ฝักบัวก็โอเค แต่เราไม่ชอบผ้าม่านอาบน้ํา อีกทั้งน้ําจะอุ่นประมาณห้านาทีแต่ก็ไม่ได้รบกวนเรา ทําความสะอาดทุกวันด้วยผ้าปูและผ้าเช็ดตัวใหม่ ตอนเช้าทานอาหารเช้าได้แต่ต้องจ่าย เราไม่ได้ใช้ โรงแรมตั้งสะดวก อยู่กลางเมืองเบอร์ลิน ใกล้ Kurfurstenstrasse และ Dam ใกล้ U-Bahn และรถบัสต่างๆ

It’s such an amazing place to stay not for from city centre lot of places for visit is near like tram 30 minute

It was visited in August 2022.First, receptionist does not speak English or German.She was kind in trying...Next, the room was in another building., and location was different from the photo in website.They had a photo of another building, which later I found it it the palace of Alt Kopenick near the river.I received a room in old factory (see photo attached) .Later I asked the housekeeping staff and they said it is cheeper there but they send in KB2 only Polish and Romanian, Bulgarian guest.I am Polish.This sounded very rasist and this is the 1st reason I don't reccomment this place.They have rasist attitute from the very beggining. I wanted they to show me another room in the main building- also looked different from photos in the website....Dirty rooms dirty bathrooms, no toilet paper, no soup in dispensers, no paper for hands just have dispensers fixed on the walls for image. Staff dont speak English and dont understand me when I asked for new bedlinen they said these are new, but they looked as used.This us the second reason for my review. The most supprising was staff is entering my room without my permission and even dont say sorry. Be careful!Don't waste your money!Staff steals from guest rooms!Rasist owner, rude staff, dirty place to stay in.!!!

เป็นเรื่องดีที่มี IntercityHotel อยู่ติดกับ Steigenberger โดยตรงที่เทอร์มินัล 1/2 ของ BER เปิดเพียงกลางเดือนมกราคม 2023 ห้องพักทันสมัย ใช้งานได้จริง และเก๋ไก๋ เหมือนโรงแรม Intercity ที่ใหม่หรือปรับปรุงใหม่ที่สุด พนักงานเป็นมิตรและมีส่วนร่วมมาก บางกระบวนการจะต้องมีส่วนร่วมในทีมใหม่อย่างแน่นอน คุณใช้เวลาเดินเพียงไม่กี่นาทีจากอาคารผู้โดยสารที่เช็คอิน และที่สถานีรถไฟสนามบินที่มีการขนส่งทางไกลระดับภูมิภาคและรถไฟ S-rail มีบริการอาหารเช้าตั้งแต่ 06:00 น. มีไฟในร้านอาหาร มีอาหารเช้าหลากหลาย หลังจากที่ฉันไม่ได้พักที่ Steigenberger ที่อยู่ใกล้เคียง ฉันขอแนะนํา IntercityHotel Airport BER ฉันแค่หวังว่าแขกจะไม่สับสนกับ IntercityHotel ที่สถานีรถไฟ Schönefeld ชื่อของโรงแรมทั้งสองนั้นไม่ค่อยดีนัก