Hotel is well maintained to keep the Mysore Palace look… staff is friendly and attend to visitor needs on priority…. Taste of food is good… play of traditional music gives touch of culture… perfect premium place for stay for Indian families and foreign visitors
The rooms are good no doubt. But the service is very poor. In the evening we went to their garden restaurant for dinner and all stewards are standing at the corner and chit chatting. No one bothers about the customer. When we order something they give another thing and they argue rudely with us. Morning breakfast complimentary. They just give one item and then after 30min they just pop up and ask for another thing. Like this they want to control the cost. Not worth the money we spent there
The room wasn't worth the price. We booked room for 2 nights. The actual room price and mm t price was different(2. 5k). This price difference did hurt our pocket. The breakfast menu was repetitive. Ac room had cockroaches. There was no balcony and the room had no iron stand as mentioned. Room service is slow and pathetic. Receptionists were good at their job. They had inhouse veg arrangements. Food didn't taste good. Beside there was one more property which had a non-veg option. The ambience was much better there.
Hotel exterior, amenities are excellent but interior is bit old though everything is working fine it's good for couple or business stay but for family it's completely no as it's dedicated for business stay inhouse beer bar