PPaulI don’t speak Chinese, but the staff there were very friendly and helpful. From checking in to checking out, the front desk staff helped me like a personal assistant. She even scheduled a massage and taxi service. Local guests I met at the hot pools were also very nice and welcoming. This is somewhat old place, but I like places with history. Be aware of the large portion of dishes you get at the restaurant. I couldn’t finish all the dishes as a solo traveler.