ผผู้เข้าพักTravelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed!
We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving.
One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home.
Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.
โรงแรมใน Anji Meizi Bay Scenic Area, อันจี้ 4.5% ของนักท่องเที่ยวเลือกพื้นที่นี้
ราคาต่อคืนเริ่มต้น:AED 357
9.4/10
ยอดเยี่ยม
ผผู้ใช้ไม่ระบุชื่อRelaxing weekend away, large room with amazing view. Extensive grounds and sports facilities. Dinner was OK - good that there are also Western, Japanese, and Cantonese restaurants along with a tea house seperate from the hotel that offer more choice (about 15min walk or golf-buggy to get there.) Breakfast has a very good choice, lacking only in decent juice and coffee. The pool was operated well, with non-swimming kids beimg asked to use the splash pool rather than blocking the main lanes.
Service mostly friendly and helpful throughout, special appreciation to Cindy for warm welcome, room upgrade & late checkout, and to the lifeguard who helped me improve my swimming. Improved training of F&B staff would be an area where more could be done. Overall, highly recommended - no need to book the 'all inclusive' rate in advance - this can be added on-site if needed (600 per day for adult, 450 for child)