Eleana Hotel

Wonderful hotel! The location is just super, everything is very convenient. The staff is awesome, incredibly friendly and helpful. A special big shout-out and thank you to the girls at the reception for such a warm welcome! 🫂 The cuisine is absolute perfection 🤩, bravo to the chefs and waiters — the entire restaurant team did a fantastic job. Thank you to the management for such excellent organization. I will definitely be back! 🥰

My husband and myself booked in for one night & joined 6 friends celebrating 2 birthdays. We were delighted with the hotel. Lovely & bright, spotlessly clean, excellent service & delicious food. George looked after our table of 8 during dinner very attentively. Breakfast in the morning was excellent with an amazing choice of different breakfast foods. Our room was also very pleasant and we had all we needed for a comfortable night.

Very good stay, good location, clean and nice breakfast.

Clean and modern rooms. Noise insulation through the doors could’ve been better. Bathroom needs ventilation Pool was nice. Pool bar was great. We ate every meal at the hotel, restaurant was solid. But what we loved the most about the stay was the friendly staff! Shoutout to Irene and Clara ＜3 Thank you for taking care of us this week. Hotel is grandparent approved!

Stayed at the Elena 3/8/29 to 10/8/26, we had such a relaxing stay, we had a swim up room 002, the room was lovely, clean, tidy and comfortable, the swim up pool needs a little revamp though. The location is perfect, far enough away from the hustle and bustle of Ayia Napa night life but within walking distance if you want to go OUT OUT 😉 Plenty of shops and supermarkets close by if you need anything. The atmosphere at the hotel is super relaxed, there isn’t entertainment every day / night but when they do have it it’s very good. All staff are super friendly especially Irene and the pool bar staff always looking to be helpful to everyone 💖 The restaurant and pool bar offer lots of food choices and it’s really tasty and it’s extremely clean. There was some noise a couple of nights with other guests coming home in the early hours, but it didn’t last long and they were also on holiday enjoying themselves 😊 There are no sun-bed wars plenty for everyone 👍🏻 It’s definitely value for money and I would highly recommend if you want a relaxed stay with great night life close by and also within easy reach of the beach. I would definitely give my stay 9/10

Beautiful hotel with a great atmosphere and excellent service.The rooms are comfortable and clean, and the staff is very friendly , specially Lyudmila.A lovely place to relax and enjoy your stay!

Me and 4 friends came to stay at the Eleana Hotel. I was apprehensive of its 3* rating but I was pleasantly surprised. Rooms were clean and modern, the pool area was perfect and the food was great. It wasn’t a huge buffet but there was always something for everyone. There were a few downsides - we were all inclusive and the pool bar shut for all inclusive food and drinks during the day unless you paid for it. The menu at the snack bar was very limited on all inclusive and the rest had to be paid for - I’ve never been somewhere like that before! Also at check out our bracelets were cut off and we couldn’t get food and drinks until we left for the airport - again this is disappointing and probably why the hotel only receives 3*. All in all we had a great holiday, Ayia Napa is beautiful and the hotel is a short walk to the beach. We had a few problems in our room - the safe wouldn’t work, the fridge was leaking and maintence came the next day to sort both out. With a few tweaks this hotel could be greatly improved!

Everything FANTASTIC. Very nice place and very clean. The BREAKFAST WAS Absolutely delicious. The staff very friendly, expecially Lyudmila lot she always helps. Recommend this hotel

We have just returned from a fantastic stay at the Eleana Hotel and overall had a wonderful experience The very first thing we noticed was how incredibly clean the hotel was. The housekeeping team clearly take great pride in their work, and the attention to detail throughout the hotel was outstanding. Our room and all public areas were spotless throughout our stay The manager was extremely friendly and couldn’t do enough for guests. In fact, all of the staff were lovely, welcoming and always happy to help. A special mention to the pool bar staff who were fantastic all week and really added to the holiday experience We were lucky enough to have a swim-up pool room, which we absolutely loved. Having our own private space to relax was a real highlight of the holiday The food was good and everything we tried was very tasty. Dinner was particularly enjoyable, with plenty of well-prepared dishes and themed evenings such as Italian and Greek nights which kept things interesting. The lasagne served one evening was especially good The all-inclusive cocktail selection was excellent and the bar opening times were what you would expect from an all-inclusive hotel My only negative experience was on our final day when one male member of staff at the bar was unnecessarily rude when I ordered three drinks. There were five of us in our group, all staying on an all-inclusive basis, and throughout the week we had taken turns going to the bar for everyone. When I explained this, he accepted it, but the way it was handled felt abrupt and unnecessary. Thankfully, this was the only negative interaction we had during the entire holiday I would also like to offer some feedback regarding the snack menu. While the food available was nice, many of the options felt more like full meals rather than snacks. Items such as burgers and chips or spaghetti bolognese are quite substantial. It might be nice to see some lighter options added, such as feta and olives, halloumi, breads with dips, or other traditional Greek-style snacks for guests wanting something smaller between meals Overall, we had a fantastic stay and would happily return. A clean, modern hotel with friendly staff, great facilities, excellent cocktails and a relaxing atmosphere. Thank you to everyone at Eleana for helping make our family holiday so enjoyable