โรงแรมใกล้ Pike Nurseriesในแอตแลนตา

We were supposed to stay for a week, but checked out after the first night. Upon arrival at 5p (check in starts at 4p), we found a lobby full of waiting guests and were told that rooms were not ready yet. 2 hours later, we were finally checked in - at 7pm! The lobby still had at least 4 more families still waiting. The staff offered a measly ”sorry for the wait” but that was about it. No one was offered water or anything to drink, nothing to eat, etc while we waited for hours. In fact, one of the staff began complaining to her co-worker that she was going to quit the evening shift because she's tired of the guests being impatient and not understanding. Like WE were the problem. Hilton members who had used the app to check in were no exception. Still had to wait like everyone else. And nothing offered as compensation. When we finally did get to our room, it was pretty bad. The hotel is old and outdated, with stained carpet throughout the hallways, chipped furniture, dirty A/C units and gross bathrooms. Our room had a very strong, pungent smell of pinesol, lysol, and mold/mildew. It was so strong that both of us in the room got headaches after about an hour. Mine turned into a migraine. By morning, I was also stuffy and congested, mist likely from the mold they are obviously trying to mask with this disinfectant smell. Because we got into our room so late and many hotels in the area were unavailable, we stayed this first night but I had already booked another hotel for the rest of the week and we left by 7am. I went to the front desk to check out but no one was there & we had somewhere to be in the morning so I couldn't wait around. I decided I'd check out on the app and we left. The app wouldn't allow the check out since we were leaving 6 days early, so I tried calling the front desk. It went to voicemail so I left a message with my name, room number and the reasons we were checking out. I called 2 additional times that morning, both went to voicemail. After not hearing from anyone, I began dealing with Hilton customer service. It took Hilton 2 additional DAYS to reach someone and after leaving on Sunday, I finally received a receipt on Tuesday evening showing I had checked out 2 days prior. Still never heard from a live person from the hotel. This was an awful experience. We were there for 12 hours and were miserable every second of it. Do yourself a favor and avoid this place at all costs.

โรงแรมแห่งนี้เป็นโรงแรมใหม่สุด มีอุปกรณ์ครบครันและคุ้มค่า ตั้งอยู่ที่ทางแยก 285 และ 400 ที่จอดรถมีค่าบริการ 14 ดอลลาร์ต่อวัน ด้านหลังยังมีสวนเล็กๆ และวิวพื้นฐานของแต่ละห้องก็ดี นี่คือราคาที่เหมาะสม อาหารเช้ามีเยอะแม้ว่าจะไม่ได้ทานแต่ก็ควรจะดี คุณสามารถจองห้องพักได้ในวันถัดไป ไม่ได้ถ่ายรูปแต่สวยกว่ารอบข้างแน่นอน

จองที่พักสําหรับคอนเสิร์ต Elton John เข้าพักที่โรงแรมนี้เป็นครั้งแรก ห้องพักดีมากและทําเลที่ตั้งดีมาก แต่ฉันต้องการใช้เวลาเขียนรีวิวจริงๆเพราะประสบการณ์พิเศษในการเช็คอินกับโทนี่แอน เธอน่ารัก สนุกสนาน และช่วยเหลือดี และทําให้ประสบการณ์ทั้งหมดดีขึ้นมากตั้งแต่เช็คอิน ฉันเชื่อว่าเมื่อทุกอย่างเริ่มดีตั้งแต่เริ่มจากไปคุณมีแนวโน้มที่จะรักษาพลังงานที่เหลือของการเดินทาง - ดังนั้นขอบคุณโทนี่แอน

Hotel representative referred us to a nearby restaurant for delivery (Metro Diner) and we never received our food, we were left with an $82 bill for food we never received & the hotel could only apologize. Hotel parking is hectic, parking availability is limited. Hotel room should’ve came with a microwave.

Used this hotel as a base to explore Atlanta and locations further out in North Georgia. I was travelling alone so tended to spend a lot of time in the room of an evening. I would say it was a fairly average experience and things were fine but I had expected a little more from the Sheraton brand. Photographs of communal areas like bars, restaurants and pool look far better online than they do in real life. Simply put, the hotel looks a lot nicer in pictures. My room had a slightly stale smell but the biggest issue I had with the aircon/heater. I couldn't change the temperature because it was broken and it couldn't seem to be fixed. Sadly that meant it was never quite right, either too cold or too hot and I had an engineer visit the room two or three times. One night, the mental cover panel hadn't been reattached properly and fell off in the night - unsurprisingly giving me an almighty scare! I don't remember being offered a new room (I *could* be wrong about that) and I don't particularly remember the desk staff being keen to help and get the issues sorted. In fact, they didn't seem delighted whenever anyone went to speak to them. Almost like the front desk was just part of their day job and they were juggling several other things - so probably not their fault. That did change in the evening when they seemed to have friends visiting in the lobby - music playing from phones and loud conversations. This didn't massively bother me, but I could see it being intimidating for someone looking to visit the front desk. Location was close enough to the tourist district (Centenntial Park, World of Coca-Cola etc) to walk but the area around the hotel feels a little run down. I'm never one complain about situations that can't be helped, but I think this hotel may be local to a homeless shelter and that meant quite a few people pitching very near the hotel. I don't think there was one occasion coming to and from the hotel on foot when I wasn't approached for money/food etc. One of these times was slightly nervy as the man became quite insistent and aggressive when I said I couldn't help. Generally, and this may be just me not feeling confident and knowing the area, I don't always feel ”safe” walking back to the hotel after dark. That may just be me! Lots of food options nearby though, so well located for that. Had a rental car and the parking facilities are good. All in all, it was fine but I've stayed at far nicer Sharatons and the pictures available perhaps offer a higher impression than the reality. With a little more effort and sharpening up service, customers would feel much more welcome. The aircon and heater issue was a frustration and I didn't really feel like it was taken very seriously. I personally wouldn't stay again as I like to spend time at my hotel but it was certainly a cheaper option than other hotels in the area, so it would be good for someone using it purely as a base looking for value for money.

สนุกกับการใช้เวลากับครอบครัวที่ DoubleTree จะทำมันทั้งหมดอีกครั้ง ฉันจะแนะนำโรงแรมนี้ให้กับทุกคน และคุกกี้ก็เป็นจุดขายสำหรับ DoubleTree อย่างแน่นอน! ! ! พวกเขาจะให้คุณเดินทางไปที่ล็อบบี้เพื่อพวกเขา

There was very little positive about my four days at this hotel. The first issue is it took changing three rooms changes before we found one that was clean. The first room the air conditioner didn’t work, and the floors had not been mopped. The second room, the carpet was flooded and I stepped into wet carpet after I took off my shoes. The third room had all the art taken off the walls, the bathroom sink did not drain, but they had no other rooms to offer me and the area was sold out. The 6 o’clock breakfast in the morning was never on time and the coffee was called three out of the four mornings. The staff was pleasant enough but short on solutions. I stayed at this hotel in the past, and it was perfectly fine, but in the last 12 months, it has gone considerably downhill. Stay with caution.

ฉันจองโรงแรมนี้สําหรับวันหยุดสุดสัปดาห์และฉันก็มีความสุขกับการเข้าพัก ห้องพักสะอาด ห้องน้ําค่อนข้างล้าสมัย มีอุปกรณ์หลวมบ้าง แต่ก็ยังดี กุญแจไม่ทํางานสําหรับประตู แต่พนักงานต้อนรับส่วนหน้าช่วยเหลือดีมาก ฉันอาจจองอีกครั้ง

I didn’t read the reviews as I ended up in Atlanta unexpectedly after good old Southwest cancelled my Austin flight & Atlanta was my only option to get back home. I’m glad I didn’t anyway because I probably wouldn’t have booked it but I have nothing but good things to say about my 1 night stay. The neighbourhood probably isn’t the best but I wasn’t here to sightsee The shuttle came quickly & the journey from the airport took less than 10 mins The hotel was bright and clean & the lady on reception was very friendly & welcoming. She acknowledged my IHG platinum status & I was checked in very quickly I had room 616. It was spotlessly clean, modern & comfortable with all the hoped for amenities. Fridge, hair dryer, microwave, coffee maker, iron etc. It was also quiet & the air conditioning unit was good as I like a cold room. Clean bathroom with a great shower. Breakfast this morning was also excellent. Bacon, eggs, muffins, pancake machines, juices. They also have free coffee & tea available all day. Didn’t use pool as it’s chilly but it looked clean The lady at reception this morning let me keep my room a few hours longer & was also really lovely. Everyone I encountered smoked & said good morning. As a lone British female stranded in Atlanta I felt safe, comfortable & welcome & I would happily stay again should the need arise Ps I didn’t see any homeless people sleeping in the lobby?!