ผู้เข้าพัก
28 เมษายน 2024
Stayed at KLEOPATRA Royal Palm for 7 nights. Hotel is clean and rooms are cleaned daily. All inclusive food is ok but repetitive and a couple of us purchased food outside the hotel just to have a change. The shower in our room leaked every time we used it, had to dry the floor with a towel each time. Got little sleep, bed so uncomfortable, very hard and my husband had a broken slat on his side. Also the noise from the corridors is so loud, every noise echoes, could hear doors slamming, music playing, people kicking off or loud voices until the early hours. Construction work going on outside the hotel constantly, very noisy in the day. Reception staff very unhelpful, we stopped asking any questions of them. We purchased trips from hotel rep, we were overcharged, buy your trips outside the hotel. Paid to go to a light show one evening, we were told this was 1.5 hours coach travel there, ended up being 3 hours only to end up at a shopping centre. Yes there were lights which were beautiful, but we could have got a taxi there for a fraction of the cost. Would not return to this hotel.
แปล