Comfort Inn & Suites Alamosa

Terrible experience. Many mix-ups during our stay that are still not rectified almost a week later after our check out. Front desk said they are not held responsible for information listed on Trip.com regarding information about them.

Excellent location andvery clean. Friendly and helpful staff. Room was clean and had a fresh smell.

The only reason I didn’t give an excellent rating was due to the WiFi/internet access. Ir was ridiculous. I had to restart, log off, log back on my devices. Very frustrating when I needed it for business and communication. Otherwise, a good stay.

The property is alone with empty lots around it that were not nice. The breakfast is important to us, and this had the minimum of hot options but there was no fruit. We were unlucky to have noisy neighbors and we could hear much of the arguing.

The hotel in general was wonderful, staff was very polite when I checked in and she even suggested a few attractions in the area. Bed was very comfortable. One issue is your fitness center. The equipment is very outdated and not all functional. Space is also tight if more than 1 or 2 people are there and no room to do stretching. For someone who goes to a gym on a regular basis this was disappointing.

A typical and reliable comfort in. And suites! Very pretty, clean, very large rooms, full breakfast buffet and the price is excellent. So happy!

We were on a college visit. We didn't have a bad stay. It's what to expect for a small town. The bed was ok. The bathroom in our room was small. The front desk team were super friendly and very helpful. The cleaning team were great. The breakfast wasn't bad either.

When we arrived I stood at the desk for 15 minutes waiting for the clerk to come to the desk.

Have always enjoyed staying at this facility in the past. This time I ran into a few issues because we live within 35 mi of the establishment. In addition to the payment for the hotel which we did via ******* they required $100 cash deposit. I did not have cash on me in the ATM that I was using was not working with my card. It could have been because I was a little flustered and entering a wrong PIN number. The clerk could see my frustration and said that she would see what she could do and contacted her manager. That was good because I hate to pay $6 for trying to get some cash on me. They did take my card however for incidental use. I believe this money was on a temporary hold and refunded promptly. I was a little cut off guard I got to say because of this whole episode. It is unfortunate that they had to come to this because of people trashing out their rooms. It's hard to be judged on others. We are business owners in the San Luis valley and also work with the castilla county and Colorado fire departments. It all ended well and it was nice to have a very hot shower and a very comfortable bed. Customer service was excellent in our clerk did all she could do to ease this process. It is conveniently located near a movie theater and other eating establishments. Just be prepared to have at least $150 extra for any damage or incidentals. They have a nice small pool and a hot tub which we forgot to bring our suits to. We will return in the future. Thank you for a wonderful stay.