"The staff is friendly and helpful. The location is really strategic, which is just besides the underwater world/ aquarium. The hotel signboard bit small hence might need to very careful when searching.
The toilet is under repair. Hence, it is really a bit upset. Maybe it can be locked to avoid people keeping open accidentally or unaware and smell come out.
I like the common area as it provides smoking and non smoking area and it really helped."
DDrShah786It was a good experience and the most important thing was the staff, they are amazing people, help a lot during a short stay, the hotel accommodations were great and up to the budget. Can recommend you if you have not too much requirements. Also the hotel can improve the washroom drainage system.
IIvan KraljSadly, this looks like a place that desperately needs renovation. It looks quite neglected, from walls screaming for new paint, to torn bedsheets, to broken pipes in the bathroom leaking water.
Also, some things are not as advertised in their profile. There is no 24 hour front desk - in fact, check in is very simple, you come to a desk, and find the key with the sticker with your name on it (it would be nice if they informed guests about this).
Also, there is no hot water in the bathroom (even if room description claims otherwise), nor electric kettle in the room.
There was also no toilet paper, but after i sent them an email about it (remember, no 24 hour front desk), they brought a roll with an apology.
They were nice enough to extend my check out for an hour. But more than just being flexible, i think their business would improve if they invested more into maintenance of the place.
LLeXXXoNВариант размещения расположен близко к центру, буквально 5-7 минут пешком. По пути на пляж много недорогих кафе. В минуте ходьбы ночной рынок. В номере чисто, но все немного устарело, белье старое и в пятнах. На одну ночь перед вылетом - отлично.
DDr. Arista LahiriFirst of all, this is not a resort by any chance. It is simply a motel which is old and in desperate need of maintenance. The room that was provided had large cracks (and it was the only available room). The AC was not properly cooling. The bathroom was super small, so small that they didn't know where to hang the shower.
Despite so many negatives, the staff were good. They maintained the basic cleanliness, and were helpful. Also the location was great.
I would urge Trip.com to review the nomenclature of this property, and would definitely urge the property to perform immediate maintenance and upgrades.