This was our first long holiday, since last years weekend away. It's central to all the places, we wanted to do in the city. Even though it was busy (3.30pm), the reception staff 100% on the ball. We were assigned room 219. So that everyone knows, all room have names etc from H. C. Andersen or others (I think🤔 ) on the doors. Going in the room was hot, and that's when my husband told me, there is no air conditioning. Now we've been to hotels in Germany, Austria etc, and all have had air con. So I was surprised that most of the hotels in Denmark doesn't 🤯. I told my husband, as the weather forecast stated that there will be a heatwave. We couldn't keep the window open when we were out, or at night. Fyi there was a fan in the room ( that really didn't help). So we went back out to the reception, to ask if we could change rooms. We was given a new key card (317), to look at a room on the 3rd floor. This was better, so we moved all our gear, and returned room (219) card. (Another fyi) when you leave the room, you take the key card out of the slot near the door, that cuts most of the power off. So we couldn't keep the fan on, but the window was open. 219 room's bathroom, was all new with auto sensors on the sink tap, but in room 317, it's was normal taps. And the bathroom was a bit dated. As I'm 5ft 4ins, it was really, and I mean rally hard to reach the taps at the far end of the bath tab. As the shower screen was not movable. I have to get my husband 6ft 3ins, to reach in (umm after the rain shower wet him. The switch over from shower to bath was kinda broken), to turn on the tap for the bath. I was surprised once again, that there were on mini fridge (luckily we brought our cooler box with us), or any toiletries, apart from the hand soap. If you mean any you either have to buy at the reception (did smell nice), or to the nearby shops to buy some. I do like a try/buy pillow catalogue, pity there wasn't one for the mattress. I'm sorry, but like the name of our room Princess and Pea. The mattress were rock hard, and both of us had back pains (that we both had to take pain killers during our stay). Car parking, is not the hotel one, but the city one. It's the cheapest and right next to the hotel, but my husband said it was strange that it wasn't hotel parking. As you have to be lucky to get a parking spot (and pray that there are no double parking, as one person parked over the line, so that no one can park next to them 😡). The rest of the parking lot in the city are costly. Oh and the buy one get a drink free offer, is not good. As the drinks are very expensive, more that a normal bar price...thank to the bar staff who made a not too strong drink, that my husband wanted me to try. Now for the good stuff. Like all the photos of the hotel, that's what you see...and wow! I couldn't stop taking photos lol. We booked for breakfast included, and we're glad we did. There were hot and cold to chose from. Tea and coffee, and a wow drink machine f
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