We stayed at the Belmont for three nights on a high floor of the hotel. The Belmont is a nice hotel, but we would not stay here again.
Pros: The bed, comforter, and pillows were very comfortable. The AC in the room worked great. The shower pressure was strong.
This hotel has a small gym with everything you need to continue your workout while on vacation.
The best part of Belmont is the private beach that quests have access to just 5 minutes walk away.
Cons: The TV in the room did not work well. The cable connection kept cutting on and off making watching a show impossible. The shower had inconsistent temperature.
The restaurant food wasn’t great for its high price. The street food was better. The in hotel pool was extremely small for a hotel this size.
Although Belmont has some nice qualities, we have stayed at hotels that were much nicer for less money, so we would not stay here again.
Kojo never disappoints. The location is near Parkmall, restaurants, banks, KTV, convenience stores. Everything you need is within walking distance. Breakfast is simple but filling. This is our fifth time to stay here whenever we are in the Mandaue area.
Near to the airport. Around 15-20 minutes only. Service is so good as the staff willing to help me to decorate my room for my husband’s suprise birthday. Thanks to Mr Jed and team. I owe you for my good stay there.
Overall, the food is acceptable, but the variety is limited. Additionally, the halal section is placed very close to the pork items, which is not appropriate and may be uncomfortable for Muslim travellers.
I'm sorry, but the musty carpet smell ruined my experience. It smells as if the hotel hasn't shampooed the carpets in 20 years. I asked to change rooms the first night, but that didn't make much difference. Such a small room window meant that I couldn't air out the room.
The smell was so fetid, that I'd cover my nose with the bed linen just to sleep. I was tempted to sleep in the bathroom where there was no carpet, or even just book another hotel.
I can't recommend this hotel to anyone, and I won't be returning unless they remove or replace the carpet, as I doubt even a shampoo job would remove odour this bad. They've had complaints about the carpet before, so I can't see this happening.
And that's a shame, because the decent interior design and amenities provided is on par with that of a 4 or 5 star hotel. It's too bad the hotel managers will scare off potential guests just to save costs on shampooing carpets.
I can't always say positive things about the service, either. While the staff are polite, I'd ask them to fix my safety deposit box while I was out and it never happened. I'd have to keep reminding them to supply me with water, a little cumbersome since I really didn't have a direct way of communicating to housekeeping. There was a phone line, but calls weren't answered.
Regarding location, you'd think it's a prime location given its proximity to Ayala Mall. Just be warned that the hotel is positioned between major traffic jams (see the photo). These traffic jams didn't just occur during peak hours, either. Otherwise, the rooms weren't as noisy as it looks.
ดีมาก
527 รีวิว
8.7/10
ราคาเริ่มต้น
€ 36
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีฟิตเนสในเซ็นทรัลวิซายาส
รีวิวล่าสุดสำหรับโรงแรมในเซ็นทรัลวิซายาส
ดูทั้งหมด
8.7/10
ดีมาก
ผผู้เข้าพักThe hotel is very nice and the room is very big.One thing is they don’t have lotion,cleansing etc..I don’t know maybe I just used from other hotel or another country like Japan that they provide all the skin care and other stuff like headband,shower cap and many more.Anyway,the hotel is very near in Ayala Mall and other places,so it’s very convenient.So far the hotel is very good and the staff have a good service.
PPaul and AmandaWe stayed at the Belmont for three nights on a high floor of the hotel. The Belmont is a nice hotel, but we would not stay here again.
Pros: The bed, comforter, and pillows were very comfortable. The AC in the room worked great. The shower pressure was strong.
This hotel has a small gym with everything you need to continue your workout while on vacation.
The best part of Belmont is the private beach that quests have access to just 5 minutes walk away.
Cons: The TV in the room did not work well. The cable connection kept cutting on and off making watching a show impossible. The shower had inconsistent temperature.
The restaurant food wasn’t great for its high price. The street food was better. The in hotel pool was extremely small for a hotel this size.
Although Belmont has some nice qualities, we have stayed at hotels that were much nicer for less money, so we would not stay here again.
BBeverly J. BeverleyWe love Nustar so much! This is probably our 5th time here! Stayed here from Nov 5 to 7 as it’s Mine and my bros bday and it was after Typhoon Tino. As always they are very accomodating, friendly and helpful and gave me a piece of cake and fruit bowl but this time I ask for a happy birthday note on the monitor for background pic for me & entire family as celebration but they keep telling me they will send someone up but no one really came from the IT department . I did expect a happy birthday greeting on the monitor it would have been very special, but I understand as maybe they are so busy and under staff because of the typhoon and instead of 2 pm check and we were able to check in very late like 5:30 pm because they’re probably under staffs but all of these did not ruin our overall stay as new star staffs are all very welcoming. We had birthday dinner in the good luck hotpot which is just inside Nustar as well. Thank you Nustar for being very welcoming , friendly and hand on chest when Greeting guest is such a Nustar trademark  please trade me a guest feel welcome and at home
GGioTAll bookings at Nustar Resort include breakfast and access to the Executive Club Lounge located on the 23rd floor of Fili Hotel.
Mini-Bar is complimentary with a selection of 2 local beers, juices, and sodas. Nespresso machine with 4 capsules. TWG tea. Bottled water is unlimited. I appreciate the fridge being very cold.
Gerlain Paris branded bathroom amenities, as well as bath salts for the large bath.
Afternoon Tea (2:30 pm - 4:30 pm)
Light snacks with a limited selection of savory and sweet bites, they need to improve on this.
Evening cocktails and canapés (5:30 pm - 7:30 pm)
Excellent food buffet. I like the lechon quesadillas, jalapeño cheese poppers, and siomai. I appreciate the bartender crafting cocktails from a menu of drinks.
I understand the hotel is still brand new, but they need to do multiple inspections before releasing the room to guest. Vanity mirror was dusty from construction.
The Butler service was very attentive, many thanks to Ice (Butler) for making my stay pleasant, he would escort me to the pool, and even breakfast buffet at Fili Hotel bypassing the crowd at the entrance.
Breakfast Buffet is at Fili Hotel which is extensive and one of the best in Cebu. The problem is the crowd, while Nustar Butlers will escort Nustar guests to a table, there’s no dedicated tables for Nustar guests, which confuses the restaurant staff with seating assignments. Alternatively, the breakfast buffet at the executive club lounge is quiet but with limited options, they should have an a la carte menu to expand options like other international luxury hotels.
The security at the lobby entrance is wildly inconvenient and inconsistent, every time you enter you need to prove you’re a guest of Nustar and not a guest of Fili or a ****** player. It’s weird that they are sometimes overly strict and many times just ignore people passing by. Guests have a keycard to use elevators what’s the point of the guards that have a list of people’s names and room numbers, if anything that’s a security risk.
The pool service is lacking. Shared between 2 hotels and the upcoming grand summit. The pool area lacks service of a 5-star hotel, towels need to be claimed at a towel hut. My expectation is that there are staff that will setup loungers with towels for guests. And since the pool facility is shared with the muncher large Fili Hotel it can get crowded. Fortunately, Nustar has a private infinity pool which was closed my stay.
Nustar Resort has potential to be Cebu’s most luxurious hotel, they have the hard product with their spacious luxurious rooms, but they need to improve their soft product - the service from the butlers are outstanding and personal, but everyone else seems to be lost. For the asking price of 250-300 usd per night there’s a lot to expect.
Nustar is primed for excellence but falls just short of achieving refined luxury. I’m hoping Nustar partners with Marriott and rebrand under Luxury Collection. Or even Hyatt with Unbound Collection.
JJan MoreThe staff were so nice and accommodating. They truly cared for us when the earthquake happened on the night we were sleeping in our rooms. We used the stairs from the 5th floor post incident fearing for the aftershocks…we all stayed by the under renovation pool to stay away from the building in case it collapsed. The building swayed so much with the 6.9 magnitude..it was scary. The staff were calm and kept us all comfortable despite being scared themselves too. They helped us all moved to the 2nd floor after midnight post safety inspection.