The staff were ptofessional and friendly. The food was tasty but a bit pricey. Its great that their is access to swimming pool and the location dropped off to walking streets were a big plus and made exploring hassle free.
Very nice ambiance, lovely and friendly staff , safe place and smells good.
The buffet breakfast is very nice, delicious and many options ,great food kudos to the chiefs . We loves the place😍
The staff are all very helpful, friendly and cheerful. The lobby area is well staffed with plenty of seating whilst you wait for taxi or trike.
The gym is small, the pool is small, the restaurant and bar area are a good size serving nice food. Sadly the breakfast was a little disappointing if you arrive to eat later than 0930. ..You can get some breakfast cooked to order.
The room was large with some good extras. Iron, ironing board, safe, slippers and gown. Tea coffee and water, kitchen area with fridge and hotplate.
Bathroom good size with complementary toiletries. Shower had good supply hot water.
I would stay here again..
2nd time here. It’s our quick escape when we want to celebrate a milestone sa family namin. Conveniently located sa heart of Angeles City. Literal na staycation kasi we don’t need to go out to eat dinner meron room service. Kaya we ordered our food sa Cactus Smokehouse and Fortune HK Seafood Resto. Plus meron pang promo na buy 1 drink and get one free sa cafe sebastian nila. Gusto ko yung iced matcha latte there. Free buffet breakfast is decent for the price. Meron lang lang food choices dun na hindi pasok sa panlasa ko that time. Lahat ng staff dun are welcoming.
may ipis sa cr at kulang kulang ang kitchen utensils and cookwares.. di rin maayos yung stove.. di narireach yung high temp kaya napakatagal makaluto..
salute kay kuya guard at staff dahil mabilis naman ibinibigay mga request na kulang sa room and napaka matulungin sa guest and secure ang car sa parking..
comfy naman yung bed and malinis..
i suggest to improve cleanliness sa room especially sa cr and kitchen cabinets.. yung mga gamit for cooking and dining should be complete before guest enter sana..
Great hotel with excellent service and anziché view. Friendly and professional staff. They serve La Rose Noire delicious bread and pasties! What a great!
Stayed in this hotel twice for birthdays. It was great. We loved the hotel! The only thing we noticed is the internet in one of the rooms we stayed in was patchy. But it did not ruin our stay. The staffs are so accomodating. They prioritized our comfort. 🫶🏻
ผผู้เข้าพักI chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.
ผผู้ใช้ไม่ระบุชื่อThe hotel is nice, clean, the ambiance is very relaxing, but what I don't understand is that I booked the room for 5 adults but when I requested pillow and blanket for the 5th person I have to pay an addtl 240.00 for the blanket