JJohnOn the day of arrival the receptionist told me that they can’t see my name on their system :( after waiting for long seating there at the reception,
I decided to pay them for one day just to check in refresh and rested after a long trip from overseas.
Then they allowed me to pay for one day, the next day they refunded me and said they later received my confirmation from trip.com. Which I stayed with them the 3night.
Finally trip.com should send them travellers information as soon the customer book in and paid.
RrobonI recently stayed at the Radisson Hotel Lagos for a business trip, and it turned into an unforgettable experience! From check-in to check-out, every detail was flawlessly executed.
The room was a sanctuary of comfort – spotlessly clean, modern, and spacious. The plush bedding, sleek bathroom, and skyline views from the floor-to-ceiling windows made it hard to leave! Perfect for both work (great desk setup) and relaxation.
The staff here truly shines! Special thanks to the staff who greeted me warmly and sorted every request with lightning speed. Housekeeping kept the room immaculate, and the concierge offered spot-on recommendations for exploring Lagos.
ผผู้เข้าพักI booked a room here at short notice and was amazed by the speedy response from the team. They were able to arrange pick up from the airport when I arrived in Nigeria a day from completing the booking. Pick up from the airport was prompt with the driving personnel maintaining contact from the point of booking before I arrived in Nigeria to the point I got into the car. The manager greeted me on arrival and via email with details of facilities available at the hotel including how to access WiFi. I was impressed by how seamless and efficient the whole process was compared to other hotels I've stayed at. Would definitely recommend.
ผผู้เข้าพักThe hotel’s location was very convenient for my trip, and the facilities and amenities met a good standard. The staff (although some have attitude issues) were also polite and welcoming throughout my stay.
However, guests (particularly non national) should be cautious when requesting services or ordering food, as pricing are inflated, inconsistent and significantly higher than what’s stipulated on the menu. I would strongly recommend checking the menu carefully and comparing prices with nearby hotels or service providers before making purchases to avoid being overcharged. This is also applicable outside the hotel.