The hotel is located in a serene area of Ikeja Lagos and is very accessible to public transport. The staff are very friendly and helpful. The rooms are well cleaned and tidied. The food is a Chinese buffet type which is good. We paid for breakfast, lunch and dinner. The only slight downside is that there aren't many food options to choose from especially at the breakfast, there wasn't coffee nor tea except green tea. There was neither a complementary tea or coffee in the room until we requested for it but came without any milk which is another downside.
Amongst other positives, the hotel arranged for and paid for our transport back to the airport. The driver came early and waited for us as well so that we were not late for our flight. This is a 5 Star gesture especially for customers who are not living locally.
Overall, I'll rate the hotel service 4.5 ⭐ out of 5. We'll definitely use their services again when next we're visiting Lagos.
I was seeking accommodation in Lagos, traveling from London, for a two-night stay. The hotel proved challenging to locate due to an imprecise address provided on their website. Upon arrival, I encountered a front desk attendant who did not speak English, necessitating the use of a translation application for communication.
My assigned room was well-maintained; however, it lacked television channel subscriptions. Furthermore, the absence of an in-room intercom system meant that any service requests required a two-floor descent to the reception area. It became apparent that the hotel's primary clientele likely consists of Chinese or Asian visitors to Nigeria, suggesting a potential oversight in catering to a broader international guest base.
On a positive note, the hotel offered complimentary Wi-Fi, a swimming pool, and a lounge area. The check-out process was exceptional, as the hotel arranged for a driver and vehicle to transport me to the airport, a service I rate highly. Despite the somewhat elevated pricing, I would consider utilizing this hotel again.
The hotel is situated within a tranquil residential estate, offering a peaceful environment free from noise, though also lacking in ambient music. I recommend that management consider implementing television viewing options, employing a local staff member proficient in English, and diversifying their menu to include local cuisine.
On the day of arrival the receptionist told me that they can’t see my name on their system :( after waiting for long seating there at the reception,
I decided to pay them for one day just to check in refresh and rested after a long trip from overseas.
Then they allowed me to pay for one day, the next day they refunded me and said they later received my confirmation from trip.com. Which I stayed with them the 3night.
Finally trip.com should send them travellers information as soon the customer book in and paid.
The hotel is beautiful and clean, room service was very good, but the so called WIFI didn’t work for my entire 3 days stay, that was very disappointing but I sorted my data out to stay entertained, the house keepers are good but can do better, they take tea cups and glasses to the bathroom sink to rinse and put back for you, without proper washing. Hygiene needs improvement, other than that, It’s not bad.
EEngr. Victor IfezueI was seeking accommodation in Lagos, traveling from London, for a two-night stay. The hotel proved challenging to locate due to an imprecise address provided on their website. Upon arrival, I encountered a front desk attendant who did not speak English, necessitating the use of a translation application for communication.
My assigned room was well-maintained; however, it lacked television channel subscriptions. Furthermore, the absence of an in-room intercom system meant that any service requests required a two-floor descent to the reception area. It became apparent that the hotel's primary clientele likely consists of Chinese or Asian visitors to Nigeria, suggesting a potential oversight in catering to a broader international guest base.
On a positive note, the hotel offered complimentary Wi-Fi, a swimming pool, and a lounge area. The check-out process was exceptional, as the hotel arranged for a driver and vehicle to transport me to the airport, a service I rate highly. Despite the somewhat elevated pricing, I would consider utilizing this hotel again.
The hotel is situated within a tranquil residential estate, offering a peaceful environment free from noise, though also lacking in ambient music. I recommend that management consider implementing television viewing options, employing a local staff member proficient in English, and diversifying their menu to include local cuisine.
ผผู้เข้าพักThe hotel is located in a serene area of Ikeja Lagos and is very accessible to public transport. The staff are very friendly and helpful. The rooms are well cleaned and tidied. The food is a Chinese buffet type which is good. We paid for breakfast, lunch and dinner. The only slight downside is that there aren't many food options to choose from especially at the breakfast, there wasn't coffee nor tea except green tea. There was neither a complementary tea or coffee in the room until we requested for it but came without any milk which is another downside.
Amongst other positives, the hotel arranged for and paid for our transport back to the airport. The driver came early and waited for us as well so that we were not late for our flight. This is a 5 Star gesture especially for customers who are not living locally.
Overall, I'll rate the hotel service 4.5 ⭐ out of 5. We'll definitely use their services again when next we're visiting Lagos.
RrobonI recently stayed at the Radisson Hotel Lagos for a business trip, and it turned into an unforgettable experience! From check-in to check-out, every detail was flawlessly executed.
The room was a sanctuary of comfort – spotlessly clean, modern, and spacious. The plush bedding, sleek bathroom, and skyline views from the floor-to-ceiling windows made it hard to leave! Perfect for both work (great desk setup) and relaxation.
The staff here truly shines! Special thanks to the staff who greeted me warmly and sorted every request with lightning speed. Housekeeping kept the room immaculate, and the concierge offered spot-on recommendations for exploring Lagos.
ผผู้เข้าพักThe hotel’s location was very convenient for my trip, and the facilities and amenities met a good standard. The staff (although some have attitude issues) were also polite and welcoming throughout my stay.
However, guests (particularly non national) should be cautious when requesting services or ordering food, as pricing are inflated, inconsistent and significantly higher than what’s stipulated on the menu. I would strongly recommend checking the menu carefully and comparing prices with nearby hotels or service providers before making purchases to avoid being overcharged. This is also applicable outside the hotel.
ผผู้เข้าพักThe hotel bedroom are not up to 4star standard. The room I was given was very uncomfortable there are holes inside the pillow case, the bedcovers are old and scratchy on your skin, cockroach inside the bedroom, the bathroom needs repair, there food was not good, I couldn’t even eat the fish it’s was black inside, that was my first and last food that I ordered .
flies in the dining room. I complained to the manager. Which she apologised and changed me to another room which was a bit better but not 4star standard. There pool side was ok for the night life. There staffs are good but the hotel needs a good maintenance
AAhmed LarroIn overall, i score “A” for the hotel, in term of location and security. I booked for standard room, but sold out and they upgraded me to deluxe, appreciations that gesture!
The only snag about this hotel is that they need to work on their breakfast. It’s like they impose what they like on lodgers, which should not be so. IIn addition, they need to work on some of their gadgets I.e obsolete tiny refrigerators with molds sorrounding the fridge. The internet, forget it, it’s not something to home about, flunctuation is the order of the day. Staffs are courteous. Great team👍👍👍