is a nice experience by using what's app to check in and check out. pretty easy. just need to be patient to read instruction.
nice thing is there is a mini grocery shop and breakfast at ground floor. makes things more convenient.
it will be excellent if the clean the bathroom even better like exhaust fans.
room is exactly like photo.
Hyatt Centric Kota Kinabalu is probably the best place to stay in the entire city, not just for the rooms, but for everything else as well. The hotel is modern, very clean, and the service attitude from every single staff member is outstanding, from check-in to housekeeping to restaurant and bar teams.
The pool and views on the 23rd floor are amazing, and the gym, while slightly small, has a really nice mountain view. Breakfast offers a great variety, and à la carte options are included at no extra cost, which is a big plus. The bar is excellent, especially during happy hour with buy-one-get-one-free deals on selected drinks. Honestly, the hotel was so comfortable that we barely wanted to leave, even just for a walk outside.
Special thanks to Natalie at check-in, who was incredibly friendly, patient, and welcoming. She even upgraded us from a city-view room to a mountain-view room, which made the stay even more special. At the bar, Alvin was tirelessly explaining the menu and drinks to us, and Yus always greeted us with a warm smile and provided great service, they truly made the experience memorable.
If I ever come back to Kota Kinabalu, this would 100% be my place to stay again.
The place is great with big rooms in suite. The cleanliness could be improved in the cupboards. The service is smooth and kind. Beds are comfortable and the view is nice. The swimming pool on the roof top is absolutely wonderful.
been stayed here for many times.. every time come visit kk will only choose this hotel due to its located in between Suria shopping mall and Wisma Merdeka and by walking distance to Gaya street .. however please take note this hotel a bit rundown due to years
IIvy Jasson EbalNice place and near to 1borneo Hypermall,All staff were friendly and polite,gud services, the room was clean and confortable,we book deluxe king,nice for kids with a bathtub, food was good and all amenities are complete.
Awesome and wiil come again soon!
The price was worth it.✌🤩
SSamantha been stayed here for many times.. every time come visit kk will only choose this hotel due to its located in between Suria shopping mall and Wisma Merdeka and by walking distance to Gaya street .. however please take note this hotel a bit rundown due to years
ผผู้เข้าพักHotel is definitely dated but rooms are clean and decent. Gym was under maintenance when i was there but they offered good alternatives. Pool is decent though overlooking the coastal road. Good location near gaya st
LLuffy11I had a really enjoyable stay at Bay Suites in Kota Kinabalu. The location is excellent just a short drive to the city centre, waterfront, and popular spots like night markets and malls, which made exploring easy and fun.