is a nice experience by using what's app to check in and check out. pretty easy. just need to be patient to read instruction.
nice thing is there is a mini grocery shop and breakfast at ground floor. makes things more convenient.
it will be excellent if the clean the bathroom even better like exhaust fans.
room is exactly like photo.
Hyatt Centric Kota Kinabalu is probably the best place to stay in the entire city, not just for the rooms, but for everything else as well. The hotel is modern, very clean, and the service attitude from every single staff member is outstanding, from check-in to housekeeping to restaurant and bar teams.
The pool and views on the 23rd floor are amazing, and the gym, while slightly small, has a really nice mountain view. Breakfast offers a great variety, and à la carte options are included at no extra cost, which is a big plus. The bar is excellent, especially during happy hour with buy-one-get-one-free deals on selected drinks. Honestly, the hotel was so comfortable that we barely wanted to leave, even just for a walk outside.
Special thanks to Natalie at check-in, who was incredibly friendly, patient, and welcoming. She even upgraded us from a city-view room to a mountain-view room, which made the stay even more special. At the bar, Alvin was tirelessly explaining the menu and drinks to us, and Yus always greeted us with a warm smile and provided great service, they truly made the experience memorable.
If I ever come back to Kota Kinabalu, this would 100% be my place to stay again.
This is our 3rd stay at Sky Hotel. We booked a 2-bedroom suite and checked in at night, but unfortunately the room was not clean. There was dust and powder on the sofa, the floor was sticky and dusty, some flooring was chipped, and there was an unpleasant smell.
We called reception to request a room change but were told the hotel was full. Housekeeping came to check and confirmed the room condition. We took some photos and went down to the reception counter, after discussingabout 10 minutes, the reception offered us an upgrade to a bigger suite, which was clean and much better.
Appreciate the staff for resolving the issue quickly, but the room cleanliness should be improved.
been stayed here for many times.. every time come visit kk will only choose this hotel due to its located in between Suria shopping mall and Wisma Merdeka and by walking distance to Gaya street .. however please take note this hotel a bit rundown due to years
MMongGrThe location is good. Not that near to town center. Parking is definitely a challenge since its opposite a shopping mall. Traffic rather congested around hotel. Nearby parking is at least Rm6 per entry.
There are mosquito in the room and I dont know how they got there. Room cleanliness is acceptable. Swimming pool and gym facility is decent. Sufficient for light usage.
Buffet breakfast is rather bland (I stayed for 5 nights include weekend) all the same repetitive food.
Cost wise i think is worthy since the price include breakfast.
Picture attach are the food I found at the shopping mall beside.
YyyjennyThe hotel price is affordable, if you wan to stay at Semporna Town, u may consider for this hotel, they have few hotels until this Seafest Group, got 1 Seafest Hotel is quite grand, we booked this is their first hotel in Semporna.
They served breakfast, staffs are very friendly also.
SSamantha been stayed here for many times.. every time come visit kk will only choose this hotel due to its located in between Suria shopping mall and Wisma Merdeka and by walking distance to Gaya street .. however please take note this hotel a bit rundown due to years