Hotel was prepared and ready for my arrival. Had issues with connection to wifi so had to contact the reception.
No hairdryer in room and had to request this even though it should’ve been there already.
Ordered room service, it came cold and items forgotten from order even though order was repeated back to me on the phone.
Breakfast was average for a Radisson. Seating options strange with big long tables reserved for groups rather than small families, couples and singles.
Tuktuk touts waiting outside hotel to pester you for your destination.
It was clean for the most part and well needed after a long day of travel but I wouldn’t return. Not sure how this hotel is #1 in Kandy but I was left feeling disappointed.
โรงแรมใกล้Nuwara Eliya City Center,นูวาราเอลิยา100% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้เข้าพัก2025.09.08
Room is spacious, have all amenities and toiletries (just missing the slippers). It have heater instead of air conditioner as there is mostly cold here. Centralized control system is a plus. Washroom is comparatively much smaller and just the basic size.
Cons: The main thing was the management which was poor and mostly looked after only locals as we came to know by our driver. At check in the room key didn't worked 3 time and they have to call some technical guy to resolve the issue which was actually the issue in room door, still they gave us the same room. When we go to food court for breakfast in morning, it was only 4 set items only which also they decide they want to give or not. For every request it was a no even when we are willing to pay extra for the same. For the meal we had we asked extra sambhar they deny they can't give. We asked for sandwich or any breads which was also unavailable. But after sometime, they give sandwich to some other persons. When we confronted them, they told it is in different meal, we asked to give only sandwich they outright denied, when we said give meal they say come after 11. After complaining and telling at the reception his response was mostly defending and at last only told you can discuss with senior manager. It was our time to leave the city as per our itinerary so we left the place as it is.
Perfect view! It is better to have 3+ floor room because of wires. Monkeys thieved my shorts from balcony so don’t leave the clothes. The hotel is on the mount so you should use tuc-tuc anytime if you have no bike. Good prices in the roof top bar but the glass was dirty and it is not ok for perfect photos.
Stuff is friendly
Servicio de restauración muy mejorable. El room service no quería darnos un sándwich a las 22:00h. En general nada estaba bueno. El servicio a veces muy servicial y otros no tanto. Las vistas mediocres. Calidad precio razonable. La puerta del baño incomodidad . La electricidad no aporta para Europeos.
The staff was very friendly. We were already greeted with a small tea and the service was very accommodating. The most impressive was the swimming pool on the roof, from which you could overlook the mountains and the valley! The bar had very high quality delicious food and also cocktails. Very nice location, very good cleanliness and an extensive breakfast buffet. We regret not having booked for longer.
โรงแรมใกล้Nuwara Eliya City Center,นูวาราเอลิยา100% ของนักท่องเที่ยวเลือกพื้นที่นี้
ผผู้เข้าพัก2026.02.22
พักที่ Araliya Green Hills กับครอบครัวของฉันและมีประสบการณ์ที่น่ารื่นรมย์มาก การบริการและสิ่งอํานวยความสะดวกดีมากและพนักงานทําให้แน่ใจว่าเราสะดวกสบายตลอดการเข้าพัก สถานที่ให้บริการได้รับการดูแลเป็นอย่างดีและมีบรรยากาศที่ผ่อนคลายเหมาะสําหรับการเดินทางแบบครอบครัว ความสะอาดและทําเลที่ตั้งดีมากและโดยรวมแล้วการเข้าพักรู้สึกสงบและสนุกสนาน ตัวเลือกที่ดีสําหรับครอบครัวที่ต้องการความสะดวกสบายและการต้อนรับที่อบอุ่น
ดีมาก
44 รีวิว
8.7/10
ราคาเริ่มต้น
€ 52
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีฟิตเนสในจังหวัดภาคกลาง
รีวิวล่าสุดสำหรับโรงแรมในจังหวัดภาคกลาง
ดูทั้งหมด
8,1/10
ดีมาก
DDhanushka WanasingheI recently had the pleasure of staying at this wonderful location and I must say, it was a nice place with outstanding scenery. If you enjoy a mountainous vibe, this is definitely one of the best spots to visit. The food was quite good, and the garden was absolutely beautiful. I especially appreciated Mr. Yoga, who guided us through the gardens and provided excellent support. One thing to keep in mind is that there are no elevators (only stairs). We stayed on the third floor and while the view was lovely, we did encounter some mosquitoes inside the room.
ผผู้เข้าพักThe owners and employees at this hotel are so, so lovely.
Unfortunately their hotel is not. I almost feel catfished as many of the photos highlighted the bar and pool party atmosphere. This was not the case - the pool was a decent size but in the shade and I actually didn’t see anyone in it. The pool party drinking shots I highly suspect were perhaps not a genuine source.
The same goes for the bar which is massive and attended to by several lovely young, bored gentlemen as both times I popped up (once for dinner) I was the only patron. Again no party atmosphere or even people - which is a shame as it is a big venue.
Fortunately next door was another venue for some decent cocktails and music which saved the boredom somewhat.
The bedroom was a decent size with a small fridge (but didn’t work), the bathroom was small, felt dirty, no hand soap or soap for the shower (apart from leftover previous occupants - and that was gross).
The pressure was poor making showering difficult and there was plaster on the floor from some damage - not cleaned up.
The bed was massive and comfortable with air conditioning and a fan so sleep was good.
Finally, and to repeat, the staff were lovely. Very hospitable and the location is about a ten minute walk to the Sacred Tooth Temple and Kandy Lake. So great location.
Would I stay there again - no. Would I pop in to say hello to the owners and next door for a cocktails - possibly!
ผผู้เข้าพักRoom is spacious, have all amenities and toiletries (just missing the slippers). It have heater instead of air conditioner as there is mostly cold here. Centralized control system is a plus. Washroom is comparatively much smaller and just the basic size.
Cons: The main thing was the management which was poor and mostly looked after only locals as we came to know by our driver. At check in the room key didn't worked 3 time and they have to call some technical guy to resolve the issue which was actually the issue in room door, still they gave us the same room. When we go to food court for breakfast in morning, it was only 4 set items only which also they decide they want to give or not. For every request it was a no even when we are willing to pay extra for the same. For the meal we had we asked extra sambhar they deny they can't give. We asked for sandwich or any breads which was also unavailable. But after sometime, they give sandwich to some other persons. When we confronted them, they told it is in different meal, we asked to give only sandwich they outright denied, when we said give meal they say come after 11. After complaining and telling at the reception his response was mostly defending and at last only told you can discuss with senior manager. It was our time to leave the city as per our itinerary so we left the place as it is.
SSophieB123Hotel was prepared and ready for my arrival. Had issues with connection to wifi so had to contact the reception.
No hairdryer in room and had to request this even though it should’ve been there already.
Ordered room service, it came cold and items forgotten from order even though order was repeated back to me on the phone.
Breakfast was average for a Radisson. Seating options strange with big long tables reserved for groups rather than small families, couples and singles.
Tuktuk touts waiting outside hotel to pester you for your destination.
It was clean for the most part and well needed after a long day of travel but I wouldn’t return. Not sure how this hotel is #1 in Kandy but I was left feeling disappointed.
ผผู้เข้าพักNestled amidst Sri Lanka's lush jungle landscape, Heritance Kandalama offers an unparalleled retreat that seamlessly integrates with its natural surroundings. From the moment we arrived, the reception staff provided a warm and professional welcome, setting the tone for an exceptional stay. The hotel's architectural design, a masterpiece by Geoffrey Bawa, is both innovative and environmentally conscious, blending modern luxury with the beauty of the natural environment. Our room featured panoramic views of the Kandalama Reservoir, allowing us to wake up to the serene sights and sounds of nature. The property boasts three distinct swimming pools, including an infinity pool that appears to merge with the lake, offering breathtaking vistas. Dining at Heritance Kandalama is a culinary delight. The Kanchana Restaurant offers an extensive buffet with a variety of Sri Lankan and international dishes, all while providing panoramic views of the surrounding landscape. Throughout our stay, the staff consistently demonstrated attentiveness and professionalism, ensuring that every aspect of our visit was comfortable and memorable. Heritance Kandalama is more than just a hotel; it's an experience that celebrates the harmony between luxury and nature.
ผผู้เข้าพักПотрясающая вилла и очень гостеприимный хозяин. Очень чисто, уютно и красиво, хозяин помог заказать еду во время ливня и интересовался как наши дела после отъезда. Пришли утром и приготовили шикарный завтрак, пока мы спали. Появилось ощущение, что мы в гостях у Шри-Лпнкийских друзей :) В доме есть все необходимое, хотели бы остаться тут на срок подольше!
ผผู้เข้าพักOur experience at the hotel was truly exceptional, especially thanks to the outstanding service. The staff went above and beyond to make us feel welcome and taken care of throughout our stay.
The food was very good, with very generous portions — you definitely won’t go hungry here! We also really enjoyed the various tea-related activities offered by the hotel, which added a unique and authentic touch to the experience. TCL train experience (price at 100usd person) was good.p
That said, the rooms feel quite dated and could benefit from a renovation. While they were clean and comfortable, a refresh would bring the overall experience to the next level. Also, keep in mind that there is no swimming pool on-site.
We’d recommend staying one or two nights — it’s enough time to enjoy everything the hotel has to offer without feeling like you’re missing out.