Located on the outskirts at South Tangerang.
But also connected to small town nearby.
For travellers driving/riding, there is a basement carpark but you have to ask the counter for the rates.
When you enter, there is a gantry guarded by two security guys.
Front desk staff are very polite.
Room was clean.
Towels could use the extra softener scent, otherwise it is sanitised.
Toilets are clean enough and functional.
The shower head is standard 3-mode.
They come with complimentary toothbrush, toothpaste.
Soap is provided.
You got two 600ml of complimentary bottled water.
They do offer snacks and 1.5L bottled water. You have to pay to want to consume them. Its labelled on them.
There is a TV box with LAN provided. You can browse your favorite shows. Youtube is available too.
I suggest you bring your own Portable Hotspot for wifi.
Bedsheets and pillows are clean and soft.
Really like the matress. Not too hard, just nice.
You got a desk facing the window.
Aircon works really well.
IF YOU SMOKE, PLEASE NOTIFY STAFF TO ARRANGE A DIFFERENT ROOM. <- All caps for importance thx :)
They have beautiful pool and Gym .The hotel breakfast is nice .The hotel doing major painting work and up grading good for family holidays near by few mall around.
Location is average.. not the best but not bad either. Shower was too hot, cant make it warm. If we turn it cold the pressure drops. No instant coffee only tea. And safe deposit box was locked so we were unable to use it. There was also pee (or something similar) on toilet seat when we checked in. But staff were very helpful. We brought sambal which had to put in fridge and they helped us retrieve them at the end of the stay as our room fridge wasnt cold.
JJoan HaaseExceptional Stay at DoubleTree Bintaro – Always Feels Like Home
I had the pleasure of staying at the DoubleTree Hotel Bintaro from June 18 to June 20, in the King Room with a Sofa Bed. As always, my experience at this property was nothing short of amazing. The level of comfort, cleanliness, and service remained consistently excellent throughout my stay.
Although I did not opt for the breakfast buffet this time, I genuinely missed the hotel’s signature morning spread, which I remember fondly from previous visits. Their breakfast selection has always been a delightful part of the stay, and I look forward to enjoying it again on my next visit.
What truly stood out during this visit was, once again, the exceptional service from Bella. Her warm hospitality and attention to detail went above and beyond expectations. It is always reassuring to be welcomed by familiar faces who consistently provide such high-quality service. I’m sincerely grateful to Bella for making my stay as comfortable and pleasant as ever.
There is absolutely nothing I could point to as a shortcoming during my time at DoubleTree Bintaro. Everything met or exceeded my expectations, and I wholeheartedly recommend this hotel to anyone seeking a reliable and relaxing stay in the Bintaro area.
SSer HuaThey have beautiful pool and Gym .The hotel breakfast is nice .The hotel doing major painting work and up grading good for family holidays near by few mall around.
LLC666I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.
JJoan Haase⭐️⭐️⭐️⭐️⭐️ (5/5)
My family (4 people) stayed at Grand Zuri BSD City from 8 to 9 July 2025, during the major flood in South Tangerang. We arrived well past midnight, completely exhausted from the situation, but the reception staff was incredibly helpful and accommodating. The check-in process was smooth and fast, even at that late hour, with no issues whatsoever — something we deeply appreciated.
The room was spacious, comfortable, clean, and neat. All in-room facilities were in excellent condition, including complete amenities and reliable Wi-Fi. Despite the difficult circumstances outside, we felt safe and well taken care of inside the hotel.
We also enjoyed the breakfast, which offered a wide variety of delicious options — a great way to start the day. Throughout the stay, the friendly and professional staff made sure we felt supported, which really made our short stay memorable during those challenging two days.
I would highly recommend Grand Zuri BSD City to my friends, family, and acquaintances — not only for the quality of the hotel but especially for the exceptional hospitality and service in times of need.