Location is excellent, close to restaurants, shopping , big bus 5 minutes away, few places to see are 10 minutes away & close to the central station. Very good breakfast is available on payment in the restaurant on ground floor. The rooms are clean & tidy , however small in size but fine for couples. 🤗
Friendly service. Took good care of us. Our room was very clean. Customer service was top notch. Location is convenient as well - next to Place Bell and across from the bus and metro. Would definitely return. Thank you!
We stayed for 4 nights and the location is perfect. It's in between two metro stations, both are about 6-7 mins walk (Champ de Mars, and Saint Laurent) depends which line you are in. We arrived by train and took the metro at Bonaventure (this is connected to the Central station: ”Gare Centrale”) and arrived at Champ de Mars. There is a supermarket 5 mins away (”IGA”) and the airport bus station is by the hotel. Chinatown is 7 mins away and make sure you visit Sammi dumplings. There is a food court (”Le Central”) 5 mins away although we found it slightly expensive. The Old Port of Montreal and Notre-Dame Basilica are about 15 mins away from the hotel.
Facilities: As a number of people said, the rooms are quite basic and need a lot of uplift. Our room doesn't have any sofa (which was different from the pictures here) but functional so there is no complain. The kitchen is well equipped with pots and pans. We cooked our dinner twice.
Staff and service: all staff are friendly and very helpful, gave advice on directions and always have a smile.
Mình và gia đình ở Sandman Montreal một đêm, thấy phòng khá ổn, giường ngủ rất thoải mái và sạch sẽ. Các tiện nghi cơ bản đều có đủ, tuy máy pha cà phê hơi cũ. Phòng hơi tối, thiếu đèn và máy lạnh thì khá ồn, không chỉnh được hướng gió nên hơi bất tiện. Bãi đỗ xe rộng rãi, nhân viên check-in nhanh chóng và lịch sự.
Snug room that the hot shower and warm air were all working in severe winter in Montreal. Perfect location with 5 mins walk from the metro station. Also the hotel provides plenty parking lots which suitable for driving visitors. Staff are always friendly and answerable!
ผผู้เข้าพักThere are many positives about this long term stay hotel. The staff at the front desk is very friendly and helpful. The hot buffet (included with the price of the overnight stay)is absolutely amazing, just that alone is worth staying there. Toasts, bagels, muffins, cereals, hot porridge, cheese omelette, plain omelette, boiled egg, sausages, bacon, … and a “make your own” waffle station with sauces, whipped cream and different toppings!!! The coffee and tea or hot water is available in the lobby 24/7! Inside my studio suite, there is a full kitchen with dishwasher, full size fridge and you can borrow an electric induction plate for cooking. The room is big, with a curtain dividing the sofa bed and the king size bed. There are two layers of blinds to ensure complete darkness when sleeping.
The only negative thing was that my hotel room was facing the main road and so there were cars going by every 3-5 mins in the middle of the night, and I heard all the cars that went by, even at 1:00am or 3:00am while I was trying to sleep!!! The next day, I asked for ear plugs from the reception and slept so much better! I should have asked for them when I checked in.
The water temperature of the indoor saltwater pool is not too cold, but not warm. I had a good swim. This hotel is less than two years old, so everything is new, clean and bright. Lots of families with young children stayed there on the weekend I was there. A special thank you to the friendly staff especially the one who assisted me with my luggages.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
SShadmanThe experience was amazing reasonable price and the hotel stuff were great, trip app made everything easy for me, I tried others apps too but couldn’t find any thing reasonable. Keep adding more offers so that more people can book this beautiful hotel