Amazing place to stay and relax. Winter would be even better as there is an on-site onsen swimming pool and Spa for extra cost though. Gym is the best.
The hotel location was convience to go everywhere. The staff are kindness and polite. All inside the hotel were clean but just waiting elevator a little bit a long.
This is my second time staying here and it was just as lovely as the first time. I had to book this last minute since the Airbnb I had booked did not work out as needed. The staff was friendly upon arrival and listened to my requests. The room was beautiful, clean, and spacious. I will always come back to this hotel whenever I come back to visit Montreal.
Bon hôtel. Les lit est super confortable, l'accueil et le service super.
L'hôtel a besoin de rafraîchissement mais tout le confortable est au rendez-vous.
Il est extrêmement bien situé entre Gatineau et Ottawa.
Il y a un parking intérieur pour 14$.
Très bon hôtel.
Pls note we went to this Hotel for a long weekend gateway with another couple. The check in process was easy and friendly. On our way to our rooms we noticed the corridors could have used some vacuuming, not a great first impression. Our room smelled musty and could do either an update, there was no safe in the room so we carried our valuables with us. The bathroom towels looked really uninviting in a greyish hue that once was white. The hard mini container shower gel was impossible to get out. The grounds and outdoor facilities were great, we used the pool and the Kayak on the lake. We also had a wedding party next door that kept us up till the wee hours, not very considerate at all.
ผผู้เข้าพักThere are many positives about this long term stay hotel. The staff at the front desk is very friendly and helpful. The hot buffet (included with the price of the overnight stay)is absolutely amazing, just that alone is worth staying there. Toasts, bagels, muffins, cereals, hot porridge, cheese omelette, plain omelette, boiled egg, sausages, bacon, … and a “make your own” waffle station with sauces, whipped cream and different toppings!!! The coffee and tea or hot water is available in the lobby 24/7! Inside my studio suite, there is a full kitchen with dishwasher, full size fridge and you can borrow an electric induction plate for cooking. The room is big, with a curtain dividing the sofa bed and the king size bed. There are two layers of blinds to ensure complete darkness when sleeping.
The only negative thing was that my hotel room was facing the main road and so there were cars going by every 3-5 mins in the middle of the night, and I heard all the cars that went by, even at 1:00am or 3:00am while I was trying to sleep!!! The next day, I asked for ear plugs from the reception and slept so much better! I should have asked for them when I checked in.
The water temperature of the indoor saltwater pool is not too cold, but not warm. I had a good swim. This hotel is less than two years old, so everything is new, clean and bright. Lots of families with young children stayed there on the weekend I was there. A special thank you to the friendly staff especially the one who assisted me with my luggages.
ผผู้ใช้ไม่ระบุชื่อThe hotel location was convience to go everywhere. The staff are kindness and polite. All inside the hotel were clean but just waiting elevator a little bit a long.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.