TTisna IskPerfect location for us. Close to cafes/eateries, St. Mary Cathedral, quiet at night...
Staff is very friendly and helpful. Would be much better if the lighting in the corridor is brighter, also in the room. We found it a bit too dark.
We did not have any meals at the hotel.
What I find disappointing about Marriott Bonvoy's hotels : internet. the message that it is insecure and the complicated process to get access have been quite annoying.
I tried to book via Marriott Bonvoy's apps, but rate is significantly higher than OTA.
Love Westin's architecture and surrounding (spacious walkway). Could be better with heated pool.
MMarco VinciulloThe television in the room did not work it would turn on but had no reception,we had multiple technicicians enter our room late at night it wasn't until after midnight a technician realized it was the wrong remote control after leaving and returning again and it was finally resolved only to realise the Tv does not have access to netflix or streaming tv. This was a disappointment to our anniversary treat stay at crown, was expecting a more relaxing stay without the hours of disruption of multiple technicicians working in our room at midnight to turn on the television. When the desk staff enquired how was our stay, they seemed oblivious but not overly concerned or genuinely apologetic about the interruption to our stay.
It was a shame as the hotel and Crown complex is an impressive location that I have I had the prestigious honour to contribute to the construction and maintenance of the stone and tile installation, dating back to the original buswood build and ongoing upgrades to presidential suites over the years and even the more recently upgraded Crowns construction including their presidential and other exclusive areas. So this was a rare opportunity to experience first hand the exclusive facilities I contributed to. The finished product was a treat to see up close for where our stay allowed us limited access to, I would love to be able to afford to access some of the exclusive areas I had responsibility for parts of prestigious projects there that I hoped to one day witness even if it was on special events like my anniversary, but I don't think even on rare occasion that the local experience is worth the expense might look to Bali resorts still for value and quality of an all inclusive hotel experience stay.
EEl87Service Desk staff were so lovely. I had accidentally left my phone in friends car and she was kind enough to try call my phone a few times to find it.
The room was so clean and had everything I needed including a washing machine and dryer. Bed was super comfortable and the sheets weren't scratchy like most hotel beds you come across. The check in and out was fast and easy.
Definitely recommend this hotel and will stay again
ผผู้เข้าพักStaff were friendly and helpful, which I appreciated. However, there were a few issues during my stay. There was a mix-up with my booking at check-in, as I was initially given the wrong bed type, though this was resolved. Once I was in the room, the door couldn't close properly due to a loose hinge, and I had to call reception to fix it. While the team responded quickly, these issues made the stay less smooth than expected.
CCharm-Unfortunately not a fan. Booked holiday inn after a great stay at Shanghai but this rendition was disappointing.
Positives: location is convenient and is near the shopping streets, food, cafes and Perth station if you’re taking the train from the airport. Three lifts which was pretty good, never had to wait long. Shampoo / body gel / cream smelt decent
Negatives: toothbrush provided only upon request, only two bottles of water given for the stay - the rest had to be obtained from the water cooler at reception, room carpet felt icky and no bedroom slippers were provided, room lighting was insufficient. Dated power points (no usb) Booked a king bed room but was given two double beds. I didn’t like it but didn’t wanna make a fuss. Room had zero views and was facing another hotel (?!), machines and I didn’t feel safe opening the curtains. NOISE - could hear the next door opening and closing the cupboard, bathing, talking etc
Even within the room, there was ALOT of noise. From the aircon, fridge etc which gives one scares esp when trying to sleep, it sounds like someone else is in the room.
Staff were relatively friendly but seems to be understaffed where reception only has one staff manning the counter.
Overall; I paid a higher price point than surrounding brand name hotels expecting similarly wonderful rooms / service as holiday inn Shanghai but I half regretted staying here as soon as I got to the room. Previously stayed at doubletree Hilton which had a better room at a lower price point though location wise, holiday inn is better.
LLan_aI really liked the apartment; it has everything for a comfortable stay. The kitchen is well-equipped, with a dishwasher and oven. The washer and dryer are also a plus. It's very cozy and bright. However, the TVs are really old, only the TV, and the key card is constantly stuck. This is annoying in the elevator because you have to constantly insert it; it would be easier to just tap it. Sometimes the staff ignored my requests and didn't bring me what I wanted. The nearest store is at least a 15-minute walk away. It's a bit confusing at first, but after a few days you get used to it. Overall, I'm happy with my stay.