I loved this more stay more than i anticipated. The bed is soooo comfortable I didn’t wanna leave , it is sooooo clean I was surprised as i assumed it would be more like a bed and breakfast kind of quick in and out kinda stay, furniture well kept, and clean. I don’t think as a lady travelling alone though I’d be okay staying more than 2 nights just my take for security reasons, however but it was a great stay and close to the airport. There is also free airport shuttle pick up and drop off so that was really good.
Teh service was exceptional. Front desk put me in the room (118) nearest the Breakfast Room. I was in Phoenix to have surgery so I needed to be on the ground floor and ideally close to the food service. The front Desk Attendant on duty (6/19/25) helped me with my cooler as it was considerably heavier that my post operative limit (15 Lbs.). I'd guess my cooler weighed aroung 40 - 50 Lbs. He put it on the cart and then lifted it up into myr SUN. that really was a big help. Please thank him for me.
The whirlpool area is disgusting & the temperature needs to be increased 4-6 degrees.
Rooms are good, staff is good, breakfast is good except the coffee machine was inoperable.
HHONGLocation: Quite nearby the highway, convenient to stay for a night. About 1 hr drive to Grand Canyon.
Cleanliness: Good.
Service: Great, the front desk girl is very nice to help, advise nearby stores, how to use the facilities.
Facilities: Full, with swiming pool is a plus for kids.
Pretty a nice stay, would recommend for new stays.
YYuen Yee DebbieAmazing Stay! Housekeeper Jacob is super nice. Clean room and fair enough breakfast included. Good coffee. Highly recommended if you’re gonna stay in this neighborhood in Phoenix.
ผผู้เข้าพักMy tv was not entering channels, or using guide properly. So went to desk to discuss, thought most likely batteries were weak. She called the lame weak maintenance person. He looked at tv, said it was the gadget at bottom and turned the channels with remote 6” away. I laughed I want to be able to change channels in bed, LIKE AT HOME!! Told him to bring me a functional tv. Didn’t!!!
Told desk clerks, I need a functioning tv , bring one from another room. She said I don’t know which room? I said any room not in use and has a tv that DOES WORK!!! I need a refund