Yes, I was able to check in early, which was really helpful. The room was spotless, and there were tea, coffee, and even a biscuit — very impressed. I went to the gym, which was well equipped, even with dumbbells up to 20kg and a bench. The swimming pool and sauna were perfect after my session, and the showers were great quality and very clean. They even had a spinner to dry swimwear.
I went for a meal in the restaurant — 10 out of 10. Amazing selection and served straight away. I will definitely be back; for the price, it’s hard to beat. Incredible location as well.
Room was very good and clean but it turned out that you could hear every move of the people in the room above. At 6 am this particular person decided to do his 10000 steps a day in his room and it sounded as if an elephant was marching through. No way to continue your sleep so we ended up having to get up and we left the hotel at 7.15am. I had complained the night before but since the hotel was fully booked there were no other options. I was told it was because of the wooden structure so obviously it was a known issue and they should NOT book both rooms at same time.
They also had 2 dogs behind unmanned reception and one of them yapped continuosly for an hour whilst we had our dinner. As we finished dinner they started bringing out cornflakes etc for breakfast for the following morning and left this uncovered, thought this was very unhygienic.
Alcohol prices way too high too ( bottle of wine £35.50). All in all not a good experience and wouldn't recommend.
The room is fine with spacious and the comfort twins bed. Breakfast is delicious and well prepared. But we are disappointed because our pre-booked dinner was being canceled.
Location was perfect, Decor in room requires freshening up, Back of the door and part of facings were fresh painted but not completed. Shower requires cleaning (Black mould just needs Bleaching ) and the plastic seals replaced They were yellowed with age. Staff were Very efficient and Friendly 😀
Service throughout our stay was freindly and Prompt, breakfast was very sizable with plenty options and was all quite fresh tasting. Rooms were clean and had all we needed in them, tv was showing it age and there was a strange smell in the corridor and into the door but that was the only faults we had. Very enjoyable and well recommended. Added point Young man at the desk for morning and when we checked in went above and beyond during our stay.
ผผู้เข้าพักThe hotel is looking and feeling very tired and dated and in serious need of upgrading. They’re charging 2025 prices for 1980 standard services. They clearly cater for bus tours and large parties which are not there to appreciate where they are and their surroundings. There was serious problem with running hot water in the room as well as in the showers in the spa. I overheard many guests complaining about no hot water in their rooms at reception.
Breakfast was very disappointing, they offer a continental selection of one type of cold meat and one type of sliced cheese with pan loaf bread! Fort William boasts artisan bakery’s so no excuse there. During breakfast very loud 80s movie themed music is blaring, the dining room is so big there’s practically a speaker above every second table. When asked to turn it down we were met with a standard reply, “I was just asked to turn it up”. Totally unbelievable. Due to the large parties tables are not cleared fast enough nor cleaned, we had to clean and set our own table before we could eat and this is where we were directed to sit. Waiting staff are clearly not trained nor directed appropriately for a hotel boasting a high standard. We were not encouraged to dine in the hotel at all.
The exterior of the building is not only showing signs of disrepair but is also very dirty. They are missing the B in the main signage and is the first thing you see on arrival.
Positives: the room was clean although all views from most rooms do not look out onto anything nice. Temperature of the pool, steam room and jacuzzi excellent. The lounge bar appeared to have the best atmosphere and felt like a highland hotel.
Would I recommend this hotel? Definitely not!
Would I stay there again? Definitely not!
MmunirahThe hotel was easy to find, located right by the main road. The rooms were quite small, and with luggage, the space felt a bit tight. However, there was a small outdoor balcony with a table and two chairs, which provided a nice spot to sit and eat.
The rooms looked modern and recently renovated. The bathroom was well-designed, featuring sleek black tiles and gold fixtures, and the hot water worked perfectly. One of the best features of the room was the separate sink area, along with a microwave and fridge. This was especially convenient for heating up food or enjoying ready-to-eat meals from the nearby Aldi if you’re too tired to head out. The room also came with a kettle, coffee, tea, and even a chocolate wafer as a thoughtful welcome touch.
There is no reception desk at this hotel, so it’s important to have internet access as check-in is fully digital. You’ll receive your room number via email just before your arrival. Make sure to complete the online pre-check-in to confirm your stay and receive further instructions.
Overall, it was a comfortable and convenient one-night stay.
ผผู้ใช้ไม่ระบุชื่อRoom was very good and clean but it turned out that you could hear every move of the people in the room above. At 6 am this particular person decided to do his 10000 steps a day in his room and it sounded as if an elephant was marching through. No way to continue your sleep so we ended up having to get up and we left the hotel at 7.15am. I had complained the night before but since the hotel was fully booked there were no other options. I was told it was because of the wooden structure so obviously it was a known issue and they should NOT book both rooms at same time.
They also had 2 dogs behind unmanned reception and one of them yapped continuosly for an hour whilst we had our dinner. As we finished dinner they started bringing out cornflakes etc for breakfast for the following morning and left this uncovered, thought this was very unhygienic.
Alcohol prices way too high too ( bottle of wine £35.50). All in all not a good experience and wouldn't recommend.