Staff were good at check in and were polite, however when another guest caused us problems and I could have escalated it a lot further, the staff didn’t really want to know or seem to care, weren’t helpful or very empathetic I had to contact trip to get resolved. It ruined the weekend away and it made me want to also leave early it really wasn’t a great time away.
It was well located and had a fuel station nearby which stocked plenty of food choices and a Greggs even ! Location was good for transport ample parking too.
The cleanliness was overall a 50/50 there was dust where perhaps there shouldn’t be lampshades top headboard, was a tad dated but functional, and the bed was comfy. Bathroom was overall ok, modern in some areas others lacking a bit and looking tired.
Breakfast wasn’t too bad, but some bits I found weren’t to my own taste the bacon was odd to me but being a buffet type Ijust didn’t have it again, they did have pastry’s, cereal toast and condiments with drinks like juice, water tea coffee etc.
Stayed for one night whilst visiting family. Room was great, looked like it had recently been refurbished. The bed was incredibly comfortable!
Nice and quiet until the room above returned to their room - endless banging around from midnight until 4am.
Breakfast was lovely with plenty of choice and a nice relaxed feel.
Hotel is well situated for the cathedral and town centre. Car parking next door cost £5.40 for 24 hours (Sunday)
Although the room was clean and warm it was nothing like the ads. The room was small, the door had no spy hole and the bathroom door opened outwards.
The bar had very unusual closing times, if it was quiet it would close at 10.00pm instead of the adverts 11.00pm, even for residents.
We stayed only for two nights. I guess the hotel is very old and the floor is very uneven. Whole room is slanted to one side. Kind of weird but ok. We tried the hotel restaurant and the food was very nice. Parking is also quite secured.
ผผู้เข้าพักThis hotel is great for location to station and shops.it cheap n cheerful rooms basic but clean.bar prices not bad either for a hotel.would stay again.gd base for getting to Cleethorpes.5 mins on train.
ผผู้เข้าพักThe air conditioning wasn’t working I went and spoke to someone and they brought up fans which was fine then around 3 am air conditioning unit kicked in blowing warm air out and very loud so woke me up the next morning I put a complaint in and the lady was very helpful and apologetic she said she would look in to it a week later I got an email apologising saying I could have a refund that was 6 weeks ago and I’m still waiting
JJazchazStaff were good at check in and were polite, however when another guest caused us problems and I could have escalated it a lot further, the staff didn’t really want to know or seem to care, weren’t helpful or very empathetic I had to contact trip to get resolved. It ruined the weekend away and it made me want to also leave early it really wasn’t a great time away.
It was well located and had a fuel station nearby which stocked plenty of food choices and a Greggs even ! Location was good for transport ample parking too.
The cleanliness was overall a 50/50 there was dust where perhaps there shouldn’t be lampshades top headboard, was a tad dated but functional, and the bed was comfy. Bathroom was overall ok, modern in some areas others lacking a bit and looking tired.
Breakfast wasn’t too bad, but some bits I found weren’t to my own taste the bacon was odd to me but being a buffet type Ijust didn’t have it again, they did have pastry’s, cereal toast and condiments with drinks like juice, water tea coffee etc.
AAngiePClean hotel with cheerful staff and a comfortable large bed. Lovely Dove soap, shampoo and shower gel provided. Hairdryer, tea and coffee supplies, decent size TV with good signal and plenty of electrical sockets each with 2 usb ports. Roomy powerful shower and 2 bath and 2 hand towels (some hotels only provide one hand towel for 2 occupants). Aircon which was nice in the warm weather. Lifts to all floors. Bar in reception area.
Lots of choice at breakfast: 4 fruit juices, multiple tea and coffee varieties, croissants, rolls, white and brown breads (toaster too), croissants, pastries, yoghurt, compote, cereals, sausages, bacon, hash browns, tomatoes, beans and scrambled eggs. They are also happy to store luggage before check-in time and after checkout. A couple of minutes walk from the train station. Car park (payable - although you get first 20 mins without charge if for example you're being dropped off). What's not to love!
ผผู้เข้าพักAchterstallig onderhoud en zeer plakkerige lift. We kregen een kamer mat twee ramen waar je niet door naar buiten kon kijken (matglas) Het ontbijt was redelijk ondanks dat veel eten er niet was (niet geleverd) of je kon wel iets extras (worstjes, ei ect) bestellen met bijbetaling.
ผผู้เข้าพักWe had a wonderful stay here previously and so returned for a night. This time it wasn't quite as pleasant. The toilet seat in the bathroom had a big crack in the lid and was more than just loose in the sense that it almost came off when sat on. The shower curtain was mouldy and uncleaned mirrors and cobwebs. The staff were all very pleasant and the bar and restaurant area were lovely. I did use the toilets at the bar. One was taken and the other 2 cubicles were soiled so maybe not checked as often as required.
Overall the room was warm and there was lots of storage space and a nice big bed. It wasn't unpleasant although I'd not be as keen to return again as I was last time.
ผผู้เข้าพักAll the staff were friendly efficient and very helpful. The room was very clean spacious and beautifully decorated in keeping with the age of building yet and uncluttered contemporary feel. Room temperature was controllable and the provisions, TV etc. of excellent quality. Next time we would look to have dinner there as the breakfast restaurant was of the same excellent standard with everything beautifully cooked fresh, hot and well presented. We were able to park and this plus the location in Stamford made the stay very relaxing and enjoyable. A big thank you to Toni on reception who was very helpful and friendly.