Overnight stay prior to a flight from Edinburgh. Had a meal in the restaurant which was lovely. Room was clean & warm. Breakfast was buffet style with plenty of choices. Not a fan of the eggs in the hot containers.
Loved the character of the hotel and the grounds were lovely. Our room standard was a bit lower than expected with burst light bulb and general finishing of the room looking a bit tired. The location was perfect for right before our skydive jump at Fife airport.
The hotel was clean, but I booked a double bed room to share with my sister on trip.com and when I paid and got a confirmation that it’s a double room it was not refundable . When I contacted the hotel they said that because they did not have twin rooms available it reverted the booking to double in the system. I contacted trip.con to cancel the booking they said that it was non refundable booking, I explained that it was their system that made the error and not me, the agent said I will contact the hotel and check if they can accept a refund, she got back saying that they have refused and trip.com could not help. I was furious and I had to go and sleep on the sofa bed and this was uncomfortable also the heating was doing some tapping sound as I am light sleeper I could not sleep properly at all.
The trip was great, comfortable beds and a terrific shower. The breakfast was tasty and staff friendly. I’d really recommend the breakfast as it’s a buffet style for tea, coffees and pastries. I’d stay there again the next time I’m in town!
ผผู้เข้าพักDecided to have a night out to a hotel to escape the house, and bought this trip last minute over Xmas. Loved the hotel, we had a great view of the bridges from our room.
We didn't try the food but the bar is pretty cheap considering it's a Doubletree location. Only around £5 a pint.
ผผู้เข้าพักThe hotel was clean, but I booked a double bed room to share with my sister on trip.com and when I paid and got a confirmation that it’s a double room it was not refundable . When I contacted the hotel they said that because they did not have twin rooms available it reverted the booking to double in the system. I contacted trip.con to cancel the booking they said that it was non refundable booking, I explained that it was their system that made the error and not me, the agent said I will contact the hotel and check if they can accept a refund, she got back saying that they have refused and trip.com could not help. I was furious and I had to go and sleep on the sofa bed and this was uncomfortable also the heating was doing some tapping sound as I am light sleeper I could not sleep properly at all.
CCMarieP86A lovely building and entrance, including a lovely garden and fountain. Very clean and classy, reception staff friendly and helpful. Room was fantastic, so modern and clean with plenty of floor space and storage. Big smart tv, hair dryer, iron and board, free mini toiletries, tea/coffee, full length mirror…couldn’t have asked for more at such a reasonable price for the room! Only thing was the room felt extremely hot when I first checked in (even though radiator was not on). I asked at reception if I could have a fan as windows barely open and a few minutes later it was brought to my room! Restaurant and bar great, breakfast lovely…highly recommend this hotel
CChun Kong ChoyThe establishment is more interested in running it's restaurant business than the hotel which is formed as one business attached together as one business entity. Even the entrance of the hotel is locked and guests have to use the entrance of the restaurant. No helper to help carry luggages as all the workers were busy helping in the restaurant. There is no elevator for a 3 storey climb to the rooms.
ผผู้เข้าพักBeautiful property, the lounge areas are tastefully done. Has dinner on the property, amazing food with great value for the set dinner.
The room is big and clean. Great water pressure. However there is no AC, not sure how it is during the summer. We arrived at a perfect weather, the room provides a little table fan for ventilation. Would definitely return again.