RRodney SungThe auntie manning the hotel is very friendly. Although meals are not included in the booking, she still made us welcome fruits & drinks and even breakfast. Also trying to help us with our tours with a local tour guide. The price for the local tour guide is very reasonable.
โรงแรมใน Ancient City Tourist Cultural Area, ต้าถง
ราคาต่อคืนเริ่มต้น:SEK 502
9,5/10
ยอดเยี่ยม
GGwat KwangWe left spectacles in this hotel and the lady of this hotel willing to send it to other city ( xi an ) ..I am very happy ...so will come back to this hotel and I will recommend it to other people beside this ,the hotel has good location.
โรงแรมใน Ancient City Tourist Cultural Area, ต้าถง
ราคาต่อคืนเริ่มต้น:SEK 414
9,6/10
ดีเลิศ
ผผู้เข้าพักWe took a 23-day trip through China, staying in 9 different hotels. Without hesitation, I can say that our stay at Floral stood out in many ways. First, the hotel's structure is very beautiful and has been renovated while staying true to the traditional style of the region. The hotel room itself was probably the most beautiful we had seen on our entire trip: spacious, with windows that actually opened, good air conditioning, and modern decor and furniture without being over the top. Second, the hotel's location is within the boundaries of the city wall and is part of the old town, so beautiful to walk around and see the traditional houses - many of them renovated according to the traditional style. And third and most importantly, the kindness of the people who work at the hotel. I have never felt so welcome anywhere on holiday as at this place. Unfortunately, I arrived with health problems and needed antibiotics - equivalents of the ones I had brought from Europe. I asked the reception where I could find the closest pharmacy, but rather than guiding me there, Xiao Liu, the lady at the reception, figured out for me which antibiotic would be the right one and got it for me. The same when we needed a suitcase, rather than sending me to the shop she inquired about our desired suitcase and in one hour it was there. Drinks are complementary at any time of the day, and the breakfast (Chinese and international - sandwiches) was generous and unlimited. When we were running late coming back from the grottoes and needed to catch a train, Xiao Liu helped us out by bringing us all our suitcases directly to the train station. We will never forget all these acts of kindness and we are still grateful to her and the entire hotel staff for making us feel so much at home. Datong will stay in our minds and hearts forever thanks to the people of the Floral hotel. Datong is special enough for all the incredible cultural sights you can visit - but our stay there will never be forgotten thanks to the beauty of the Floral Hotel and its amazing people. THANK YOU SO MUCH!!!!
ผผู้เข้าพักUnfortunately, the overall stay was not great. When we booked the hotel, we specifically requested a non-smoking room, which is essential for us because of health issues. After double confirming with the hotel that they have non-smoking rooms (based on the website, all rooms are non smoking), we paid for our booking. However, shortly after, they informed us that smoking in hotel rooms is common and unavoidable in Taiyuan. We felt deceived into making the payment and realized we were stuck with this accommodation for our 7-day stay.
Upon checking in, we had to request a room change due to a strong smoke smell in the original room. The second room was better and the hotel staff was nice enough to provide an air purifier.
Throughout our entire stay, people were smoking in the elevator, lobby, and even at the dinner table. If we had known this beforehand, we would have reconsidered staying here.
For a 5-star hotel, it did not meet our expectations, and unfortunately, we paid far too much for this experience.
The only highlight of our stay was the hotel staff. They were always friendly, helpful, and did their very best to serve the guests, which made our trip a bit more enjoyable. We thank them for their excellent service.