ผผู้ใช้ไม่ระบุชื่อThe hotel is generally nice And the staff members are super friendly. Facility-wise, it is a bit out-dated, but you can see this staff is trying the best to keep it clean. They also have an interesting buffet offering for 20 dollars, i haven't tried it out, but i heard it quite nice.
ผผู้เข้าพักThe hotel itself was fantastic—clean, comfortable, and the staff were friendly and professional. I really enjoyed my stay inside the property.
However, the surrounding area was quite noisy on the weekend nights. There were many drunk people around, shouting and making a lot of noise, which affected the overall experience, especially when trying to rest.
If you’re planning to stay here, I’d recommend requesting a quieter room or being prepared for some weekend nightlife noise.
ผผู้เข้าพักWe stayed at the hotel for my husband's birthday and had a great time. Loved the heated pool and jacuzzi. Room was very spacious and comfortable. Breakfast was a bit disappointing, very cramped and staff were struggling to keep up, did not feel like a five star experience. Balcony really tiny with no view, so not one you could actually use. Service was excellent and staff were very friendly.
ผผู้เข้าพักIt was a lovely 2-night stay in the Oceanview Twin Room. We were offered an upgrade for just $20 a day to enjoy a balcony, definitely worth it! Loved the location, so close to shops with plenty of food and drink options. The kids and I also had a great time relaxing in the heated pool and spa, even in the cold weather.
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FFatima Lorainne Ramirez LlorandoIt was a good stay. The room is spacious and exceptionally clean. Their amenities are above average. The hotel is quite new and I hope they can maintain the cleanliness in the next few years.
In terms of customer service, I think they can do better if they want to live up the name as “luxury escape” in Murray Bridge. The room is quite hot for us and adjusting it manually is prohibited as the A/C can only go down to 20 degrees celsius “auto”. We kept asking the front desk to make our room a bit cooler. Some staff are tremendously helpful but some of them don’t know how to operate it in their end. One staff even promised to ask for assistance from their colleagues but they never did and nothing happened. The view in our room is impressive but the sliding glass doors are quite dirty which defeats the purpose why we paid extra dollars to have a nice view. The cleaner said that they have a professional cleaner who does it twice a year only.
In the lounge bar, we decided to have a coffee after we checked out and were fortunate to enjoy live music every last Sunday of the month. The waiter promptly delivered our orders to our table. However, no napkins provided and he even spilled the coffee in our table and didn’t even bother to say anything or even clean it. The breakfast buffet was depressing, we had to eat exactly the same thing during our entire stay. For me, luxury experience is all about the small details, and they would benefit from improving on the small details that they may have overlooked in their service. Overall, I would still recommend it to others and happy to stay again in the future.
ผผู้เข้าพักThis is a great location and i enjoyed my stay albeit a couple of niggles. The shape of the room meant the TV was so far away from the bed. It seemed positioned perfectly to watch TV from the bath, but id rather have a comfortable viewing from the bed. It also meant two of us squeezed on to one side of the b
Bed to be able to see the TV. The mattress was also uncomfortable and clearly needs replacing. It sloped one side and had a big bump in the centre.
Overall a good hotel but I wouldn't stay in that specific room again.
NNLK90Stayed here over Christmas.
Room had a kitchen - dishwasher, oven + microwave + washer dryer + balcony over looking convention centre.
Lovely stay, comfy bed, quiet'ish - the toilet sounds like a water pump everytime it fills up. Bathroom/shower is a little dated but functional.
Parking is 30$ per day (reasonably priced - unlimited entry during the stay)
Overall a great stay!! Will definitely comeback!!!