I had the most incredible stay at The Ashford Guesthouse. All my needs were taken care of by the professional staff and owner, Megan really attends to all guests needs to ensure a pleasant stay. The aesthetics of the guesthouse gave me a sense of homely comfort like I was visiting my grandparents. And with delicious breakfasts each morning that catered to my vegan lifestyle, I was pleasantly surprised by the lovely spread they provided. The location is also very convenient with Rosebank mall and the zone and the Rosebank market within a 10 minute walking distance. I truly enjoyed my time here and look forward to a future visit.
🌻🌻🫶🏼
A good hotel located in the northern suburbs of Johannesburg. The rooms are small, but have everything you need. The breakfast is excellent, I can recommend it. Closed internal territory, everything is clean. A large shopping center is located 7-10 minutes walk away. From Johannesburg International Airport, about half an hour by taxi.
I cannot express enough how grateful I am for the exceptional service we received at this hotel. My elderly mother traveled all the way from China to Johannesburg and then to Windhoek, and the hotel staff truly went above and beyond to ensure her comfort and safety. They arranged a seamless pickup upon her arrival and a timely drop-off the following day, which made her feel incredibly supported throughout her journey. She raved about the excellent service, and I was impressed by the cleanliness and comfort of the rooms. The breakfast was delightful, offering a great start to the day. Overall, we had a fantastic experience, and I wholeheartedly recommend this hotel to anyone seeking a warm and accommodating place to stay!
Just my ultimate favorite hotel in Jozi ❤️ love the ambiance and view, staff incredible and kind, can't wait to come again. Excellent meals and breakfast.
SStephensAn amazing, beautiful, and serene retreat, just a short drive from Johannesburg Airport. Perfect for relaxation and convenience. The hotel provides airport shuttle at no extra charge.
ผผู้เข้าพัก5 minutes drive from airport. Convenient for transit.
Room is average. The ac is very loud, lucky we do not need AC during the night.
Staff knows what they are doing but do not make guests feel welcomed.
ผผู้เข้าพักHotel is rated at 5star but the amenities are quite average. The standard king size room is smaller than I have experience in some other hotels if that range. You do not find water glasses in the room. Room service is very slow and sometimes your call will just keep transferring between room service and reception if you needed something. If you ordered food in your room, you have to make payment immediately. It does not amount up to check out. There is only one restaurant, one cafe in the hotel. You can walk up to nearest restaurant for your food that is 800m away.Pool is there but you have to carry your own towel. The day we arrived, there was a birthday party around the pool with loud music. We avoided going to pool side. Shoe shiner is in the lobby and if you get your shoes cleaned he needs to be paid as compliment and that complement begins with 100rand minimum. To me it’s an average hotel and ok for a couple of days. It had some conference going on so extra crowd was also in the lobby for the two days we stayed If you are looking for a luxery experience, better choose another hotel. This hotel is ok for not more than two days of stay.
ผผู้เข้าพักCheck in was painless and efficient. Hotel is some distance from airport and the shuttle from hotel only runs on the hour so need to plan accordingly to catch your flight as peak hour traffic could be problematical.
Facilities are adequate for overnighting and hotel and room was clean. Room was well equipped with full ensuite, towels, and soaps.
RRyun KiatI recently stayed for a couple of nights, and overall, it was an average experience. The check-in process was smooth, and the staff was friendly, which I appreciated. However, the room itself could have been a bit more updated. While it was clean, the furnishings seemed a little worn, and the bathroom, although functional, had some minor issues like a leaky faucet.
The bed was comfortable enough, but I did find it a bit harder than I prefer. The hotel amenities were standard—there was a gym and a small pool, though I didn't have time to use either. The Wi-Fi worked fine, and I didn't encounter any issues with the air conditioning or heating during my stay.
One thing that stood out was the location. It was pretty convenient for my needs, close to a few restaurants and shops, though not overly special. I was hoping for a bit more from the hotel's restaurant, as the menu was somewhat limited and the food was just okay.
In short, it wasn’t a bad stay, but it didn’t blow me away either. If you’re just looking for a place to sleep without expecting anything extraordinary, this hotel will do the job.
ผผู้เข้าพักIt's giving more 3 than 4 stars? Customer service poor.
Holiday Inn was full so this was a close alternative.
Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly.
I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean.
Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆
Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters.
Next time I'll go elsewhere. They're not customer focused enough for me.
LLai YuinEverything of Southern Sun or Tampo Int’l Airport hotel was good except that the room windows didn’t seemed to be able to close tightly. We could feel the draft which made our rooms cold. The heaters couldn’t work either.