Le service est très agréable
Les draps matelas et oreiller sont très vieux et non confortables
La nourriture est très basique presque chaque jour Les mêmes menu
La réception et les serveurs du restaurant sont très agréable et serviable accueillant
We really struggled with the service here. I told them I was getting married and I have family staying with them as well as family scattered at other nearby hotels. Royal Azur is the only hotel that would not cooperate with us to allow guests into the hotel. We were stopped multiple times at the front gate and the staff in the front desk would not accommodate our needs. Weddings are stressful as it is, however, the hotel did not alleviate any of that and added more levels of stress. I will not be coming back here.
⭐⭐⭐⭐⭐ Great Stay!
I had a lovely time at Golden Tulip Hammamet President. The receptionists Fathia and Wiem were very kind and professional. Mokhtar was also very helpful and friendly throughout my stay. Excellent service from the whole team!
C’était bien , la réceptionniste tres gentille,
mise a part que toutes les boissons sont payantes meme lors du dîner
La plage est en dehors de l’hôtel, il te laisse pas ramener a manger avec toi , tu es obligé de consommer sur place
ผผู้เข้าพักWe really struggled with the service here. I told them I was getting married and I have family staying with them as well as family scattered at other nearby hotels. Royal Azur is the only hotel that would not cooperate with us to allow guests into the hotel. We were stopped multiple times at the front gate and the staff in the front desk would not accommodate our needs. Weddings are stressful as it is, however, the hotel did not alleviate any of that and added more levels of stress. I will not be coming back here.
GGrooTripI didn’t have a good experience at this Hotel. Stayed 12 days on a business trip and many of these days I arrived after work with no towels, no shampoo, or no laundry bag. Weak breakfast, and the Hotel needs a total renovation.
MMOHAMED RAMIThe hotel personnel is outstanding. I loved their professionalism and dedication. Special note for the desk personnel who welcomed us with professionalism and kindness, and listened to our claims with a smile and reactively acted in consequence. The customer service manager (Haifa) is also great.
The rooms are very clean but the furniture are quite old for a 5 stars hotel(some broken wooden stuff...)
Biggest weakness:
1- The lunch/dinner menu was exactly the same and we had to rise a claim for that. The next day was satisfying tho.
2- We had to pass by an open door area to go to the indoor swimming pool during a cold time which was very uncomfortable (got a cold after that)
3- Booked an all inclusive and still need to pay for the gym? why?