We had 1 night stay. Good facilities, like pool, Spa, Restaurant, however a few things need to improve to reach 4 star, like stated.
Our room was clean and tidy but some lights up in the ceiling were out, basin in the bathroom was very cracked.
We had dinner at the restaurant. I ordered pizza, where the dough was slightly undercooked, no crisp, sloppy.
Filter coffee at breakfast, that was included had a colour of weak tea. But you were offered to pay extra for a coffee on top of $30, you already paid for a buffet breakfast.
Previously stayed here before, but I think it needs a lot of improvements as it's gone down quite a bit.
The room was just what we wanted, plus perfect to all the sites we wanted to visit within walking distance, highly recommended but a little maintenance is needed in the room we had, the toilet continued to run after flushing until one of us hit the flush button again, (half flush) the shower leaked at one of the connections ( must have been known as it showed calcium buildup) otherwise it was brilliant…
From the moment we arrived in the hotel, we felt very welcome and all of the staff were top notch. Specially Kate who gave us a lot of information about the hotel and even suggested a good restaurant.
Rapt with my choice of hotel; the service at the desk was welcoming and friendly. Got a fantastic view from my clean room, and my whanau were rapt with the convenience of the hotel, location, parking, and service.
Highly recommend Bay Plaza Hotel and would book to stay here in a heartbeat
EExploring our one precious worldStayed one night at James Cook Hotel Grand Chancellor for a conference held onsite.
Check-in staff were friendly and efficient. The hotel has three separate lift banks servicing different areas — if you’re unfamiliar with Wellington, definitely ask staff to explain the easiest exit route to the city. It makes a big difference.
Breakfast was a very large buffet with plenty of options, though I’ve experienced better quality elsewhere.
The hotel itself is older but has solid bones. Perfectly adequate for a work overnight stay. For personal travel I’d probably choose somewhere with more atmosphere, however it felt safe and comfortable.
One odd feature: some rooms face an internal terrace/window area — remember to close your curtains as people can see straight in.
Bed was clean and well made, the room was tidy, though the carpet is showing its age. The shower had excellent pressure and plenty of hot water — a highlight.
Overall: reliable, practical conference accommodation rather than a destination stay.
ผผู้ใช้ไม่ระบุชื่อWe enjoyed our stay, however the sauna was not in operation, which was a little bit of a letdown. Friendly staff and rooms are clean minus some mold in the shower.
CCandiceZFirst time stayed with this hotel, was a bit worried without air conditioning but turned out great. The staffs were friendly, hotel room was clean and spacious enough to fit 3 people. Will definitely consider staying again when I next visit Wellington.