The room we had was very spacious and comfortable however, there were small insects in the rooms and the locks on two of the windows were broken. The restaurant service was extremely poor, it took over 1 hour to get our meal order, the portion of food served for breakfast was limited. Hair was on the fruit salad for 2 consecutive mornings.
Staff were very friendly especially Mrs Beverly. She was amazing!
There was no one there to pick us up from the airport even though I called the day before and was told to send a WhatsApp message when we arrived at Sangster Airport and waited at Column A, but no one came. We even tried to contact the hotel, but could not get through. In the end we had to make our own way to the hotel from the airport after 8.30pm at night. This is unacceptable.
The room we had was near the top and there was no lift. There were plenty of stairs which was not acceptable as are both in our late 60s. If I had known this was the case, I would have not booked this hotel. The staff were nice, but the hotel needs a re-vamp.
Repeated guest at this hotel. The hotel is spectacular. The food is amazing. Cooked with Love. The amenities is superb, nightly entertainment top tier. There is something to do every day. The environment is clean and their commitment to an eco friendly environment is unmatched. I would definitely recommend this hotel as a preferred choice. Wait! did i mention the service, it’s like the staffs are handpicked. Courtesy, professionalism, politeness and warmth is just simply top tier. Shout out to Tashana Reservation agent. Big up yourself for an exceptional service. Big up all the staff there. Great team. Love it there.
This was my first all inclusive hotel experience in jamaica. It was excellent from check in point onwards. All staff members were exceptional, customer service second to none. The variety of food included traditional as well as other selections and was great. If there was a downside it would be the traffic noise that could be head from room 643, maybe a better sound barrier would help. Also even though it is not totally the responsibility of the hotel, they arranged for transportation to the airport, approximately 5 minutes away for which we were charged £37 for 2 people! A better choice of taxi driver who charges a fairer price should be considered. Despite that I would definitely use S hotel again and recommend to others, especially those who only trust the larger more commercial establishments
Experience an abundance of unparalleled facilities and features at Emerald View Resort Villa.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by resort. Should you require transportation to or from the airport, resort is able to organize it prior to your arrival date.Taxi and shuttle offerings at the resort simplify arranging your excursions, explorations, and additional activities in Montego Bay.Visitors can take advantage of complimentary parking directly at the resort.Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the resort's ticket service and tours. Traveling with minimal luggage is achievable at Emerald View Resort Villa due to the resort's laundry service ensuring your garments stay fresh.Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.The resort maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones.Each accommodation at Emerald View Resort Villa is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the resort offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the resort can enjoy top-notch in-room entertainment with television, in-room video streaming and cable TV available for their convenience.Rest assured, in a few chosen rooms, the presence of a refrigerator can be found.Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within resort. Should you prefer not to venture out for a meal, the enticing culinary choices at resort are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at resort's bar. Indulge in the numerous pursuits available at Emerald View Resort Villa. Each day at resort, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.
เลิศมาก
1 รีวิว
10.0/10
ราคาเริ่มต้น
USD 89
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีบาร์ในเซนต์เจมส์
รีวิวล่าสุดสำหรับโรงแรมในเซนต์เจมส์
ดูทั้งหมด
9.2/10
ยอดเยี่ยม
ผผู้เข้าพักThis was my first all inclusive hotel experience in jamaica. It was excellent from check in point onwards. All staff members were exceptional, customer service second to none. The variety of food included traditional as well as other selections and was great. If there was a downside it would be the traffic noise that could be head from room 643, maybe a better sound barrier would help. Also even though it is not totally the responsibility of the hotel, they arranged for transportation to the airport, approximately 5 minutes away for which we were charged £37 for 2 people! A better choice of taxi driver who charges a fairer price should be considered. Despite that I would definitely use S hotel again and recommend to others, especially those who only trust the larger more commercial establishments
ผผู้เข้าพักThere was no one there to pick us up from the airport even though I called the day before and was told to send a WhatsApp message when we arrived at Sangster Airport and waited at Column A, but no one came. We even tried to contact the hotel, but could not get through. In the end we had to make our own way to the hotel from the airport after 8.30pm at night. This is unacceptable.
The room we had was near the top and there was no lift. There were plenty of stairs which was not acceptable as are both in our late 60s. If I had known this was the case, I would have not booked this hotel. The staff were nice, but the hotel needs a re-vamp.