Il servizio al tavolo direi ottimo. La struttura moderna. Direi alla reception molto disponibile e gentile la signorina. Colazione buona e abbondante. Finalmente una stanza pulita. Ci torno volentieri.
The stay was amazing and the view from the room was incredible. The stuff were friendly and welcoming making the stay feel like home. The hotel location is near to the waterbus station where it is easy to access to the main island.
LLady WI was skeptical reading previous reviews but decided to give it a try for one night during my business trip as I’m an IHG member. Having experienced staying at 5 different hotels in this city — most of them within walking distance on Corso Porta Nuova (main street leading from the train station to many main attractions) — I can say that Indigo was among one of my top 2 choices.
The room I stayed in was tastefully decorated — the headboard of the bed immediately attracted attention, striking but elegant, with paintings seemingly telling romantic tales of the city’s history; open wardrobe was clever as it made the room seem spacious while leaving plenty of space for hanging clothes and jackets especially on a rainy day.
The balcony was a super nice touch and was my favorite to come back to in the evening with a view of charming Verona at night watching people and cars passing by. Two chairs, a coffee table with blankets and a little bit of floral decorations. I spent a fair bit of time despite the cold and rain, soaking in the beautiful images which were among the most special memories I’d carry with me from this trip.
Check-in was super efficient. Anna at the reception was an absolute joy to meet and interact with. She’s super kind, thoughtful and professional in helping me with storing my suitcase as I was in a rush to catch my train to a nearby city on a rainy day; she gave clear, accurate info helping me to go to the train station within 10mins; and on the next day, kindly offered recommendations for cafes. Her passion and enthusiasm and friendliness is above and beyond many of her peers. Her genuine smile stands out from others who might be just trying to get their job done. You can tell Anna is truly exceptional and a wonderful ambassador for Hotel Indigo. Keep up the good work!
Breakfast service was super efficient, friendly, attentive. The professional and thoughtful gentleman offered multiple times coffee, tea, orange juice, etc, making sure each guest had everything needed for a good start of the day, quickly clearing dishes while guests stepped away - perfectly seamless. Truly outstanding attention to details. The restaurant offered a good variety of food choices: raw veggies are rare in hotel breakfast buffet but here they did so that was a plus in my book. Fresh fruits, muesli, (no sugar-added) yogurt and scrambled eggs were my go-to. Although I didn’t eat pastries or bread or drink Prosecco for breakfast, if that’s something you like then you’d be pleased to know they offered plenty to satisfy different tastes.
The only thing that prevented Indigo from making my No. 1 choice in Verona was the shower. I requested specifically for a shower because from the photos shared by other travelers and reviews many commented that the bath look dated and needed update. I personally do not take baths in hotels so having a new, good water pressure shower with fast efficient drain would be way more important. They did honor my request with a standup shower corner stall. However, the square-shaped shower stall area was so small that my elbows (I’m petite size female) kept knocking on the glass doors. I believe they’re scheduled for major renovation in Jan-Feb 2024 so it’d be interesting to see if they remodel the bathrooms and showers.
ผผู้เข้าพักIn order to better express my feelings, I translated it from Chinese to English and then into Italian. I hope you can understand it. This hotel is very comfortable, even if I am traveling alone. The owner of the hotel is a very enthusiastic person! ! Why? First of all, I admire him very much. He is on duty at night and works hard! Secondly, this hotel has a lounge, and you can enjoy the music and beautiful scenery at night! ! Because my friend said to take me out to other places, I came back to the hotel very late that night. I was greeted by the enthusiasm and patience of the hotel owner! ! Because I was very happy that night and a little tipsy. I told the boss that I wanted to jump into the swimming pool naked, and the boss did not refuse, and also prepared a bath towel for me and asked me to pay attention to my body! He is really a very warm-hearted person!! Breakfast is also very sufficient! ! Before I checked out, the boss even gave me a bath towel with their hotel logo for me to keep as a souvenir. Thank you very much! ! I will stay in this hotel again next time! ! !(In addition, the flowers in the picture were not picked by me, I picked them up on the floor of the hotel.)
Per esprimere meglio i miei sentimenti, l'ho tradotto dal cinese all'inglese e poi in italiano. Spero che tu possa capirlo. Questo hotel è molto confortevole, anche se viaggio da sola. Il proprietario dell'hotel è una persona molto entusiasta! ! Perché? Prima di tutto, lo ammiro molto. È in servizio di notte e lavora sodo! In secondo luogo, questo hotel ha una lounge e puoi goderti la musica e il bellissimo paesaggio di notte! ! Poiché il mio amico ha detto di portarmi fuori in altri posti, sono tornata in hotel molto tardi quella sera. Sono stata accolta dall'entusiasmo e dalla pazienza del proprietario dell'hotel! ! Perché ero molto felice quella sera e un po' alticcia. Ho detto al capo che volevo tuffarmi in piscina nuda, e il capo non ha rifiutato, e ha anche preparato un asciugamano da bagno per me e mi ha chiesto di prestare attenzione al mio corpo! È davvero una persona molto cordiale!! Anche la colazione è molto sufficiente! ! Prima di fare il check-out, il capo mi ha persino dato un asciugamano da bagno con il logo del loro hotel da tenere come souvenir. Grazie mille! ! La prossima volta soggiornerò di nuovo in questo hotel!!!! (Inoltre, i fiori nella foto non li ho raccolti io, ma dal pavimento dell'hotel.)