An excellent location, next to Raidurg Metro Station which is in the heart of the hub of pharma and IT. Walking distance from Inorbit Mall and street food around.
The restaurant's service and quality are pretty bad. I was sitting in the restaurant for more than 5 minutes without any service during dinner time. About at least 30% of cousins are either empty or nearly empty. Based on the 5-star hotel, it is very poor service and quality.
The hotel's location was okay, the food was good, and the services were fine. However, there was one incident we didn't appreciate—while we were away from our room, it was cleaned without any prior notice. When we raised the issue, instead of apologizing, the staff member argued with us. This was the only aspect we didn't like.
SSultan AMSThe overall experience was surprisingly great. I previously stayed at the Lalit in New Delhi, and I was not impressed with their service. But this is the first time, I am staying at Leela.
The rooms were big, and the service was top-notch right from the entrance all the way to the room.
Special thanks to Hussain, the main door *** who always with his welcoming smile, Namal and Tulika the receptionist who were very welcoming with their ittar and guidance, Dorothy the waitress who made sure we were well taken care of with a smile and finally Rumanika the room cleaner who cleaned our room especially well and ensured every part of the room is cleaned thoroughly during our stay. Lots of names to mention but I managed to remember only a few of these names. I know this is a new hotel and I believe they will continue to keep this service, cleanliness, and hospitality. Thanks again for the wonderful stay at your hotel and we were very happy with our stay.
陳陳賢文The restaurant's service and quality are pretty bad. I was sitting in the restaurant for more than 5 minutes without any service during dinner time. About at least 30% of cousins are either empty or nearly empty. Based on the 5-star hotel, it is very poor service and quality.
ผผู้เข้าพักNot available for getting food and cab invoices at checking out, due to systematic issues, and leave my email for sending ASAP
After one day no feedback and made two calls by my Indian friend to front desk, and got the answers of “will send to you ASAP” and “will send you now”, but still nothing in my email……..
Writing email to hotel service email…..no response
Then made a call again via free calls from trip.com link of Countryard Hyderabad….. finally, got the invoices in 1min…….
I’m wondering what happen for this 4-star hotel having this kind of service……..
CCCM01233A stunning hotel with outstanding service. The main palace building is stunning and historic. The stay includes a free tour, yoga, traditional concert, and afternoon tea. Dinner was very nice, although expensive, and you are not able to order food from outside. However, as a special treat, I was happy to pay and the food was great. Award winning food.
The hospitality was outstanding, and all of the staff went out of their way to be helpful. At breakfast, there was live music, and they even offered me a champagne breakfast. The complimentary horse and carriage arrival was an added great surprise.
Highly recommend staying here. I've been fortunate enough to stay at a few different Taj Hotels across India, and this was by far the best one that I have experienced. I did not want to leave!
ผผู้เข้าพักVery smooth experience with Ibis new Delhi Aerocity. Though there was an initial confusion on booking the staff made sure everything was in place to ensure a smooth stay. Great spread on the buffet breakfast menu. Also the chief chef/restaurant in charge was kind enough to offer some freshly prepared food with less spices for my 3 year old kid. I highly recommend this