All over good but, restaurant food is not very nice and have not get the room which i booked online . I have payed for balcony room which have a sea view as well but ended up staying in a normal delux room. Washroom doesn’t have good supply of water.
Disappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy.
Room ok but dusty at the bottom of the tea station, fan not working in bathroom,
Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty.
For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5.
Sorry to say but we won't be back 😞
We were staying here for 2 nights because of its proximity to Brands Hatch circuit. The room was very clean but very cold on arrival. However, luckily, we discovered a heater in the wardrobe. The dining experience was not good….the menu is very sparse and the service was very poor. They only had one very sweet rose’ wine available and we had to go to the bar to buy it as we couldn’t locate anyone to serve us. On Friday evening, they seemed to only have one waitress on duty and the hotel was full. When the bill arrived, after perusing it, we discovered that they had added a service charge to it which we did not pay. Whilst checking the bill later, we discovered that they had added an extra glass of wine to it, which we didn’t have. This is not a cheap hotel but the restaurant/service does not match their aspirations. We only stay here because of its location and would willingly stay elsewhere if there was a hotel available.
good experience, staff are nice, close to the shopping outlet. but I would avoid the parking cause when I come back the other day, there is milk on the window, not sure if they are from the above
This was our second time. Staying at this hotel.the room was OK.heating system was not great in the room.has for the shower room. It was freezing. Little towel warmer giving very little heat.has for shower, there was very warm water coming out. We had to boil the little kettle to wash with.im very disappointed in my second visit.i won't be going back again. Shame because I liked the hotel
All fine. They put up a banner and balloons for a birthday.
Only neg is if you’re staying in a room to the left of the hotel then you have to walk through reception to get to the wellness centre which isn’t very nice when in slippers and robes.
Overall, the experience was excellent, and the hotel maintained high standards across most areas. The rooms were comfortable, clean, and well-maintained, and the staff were courteous and professional throughout the stay. The location was convenient, and the general atmosphere of the hotel was pleasant and welcoming. However, the room service could be improved, as it did not meet the same level of quality as the other services provided.
We booked this hotel for location and spa.
The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool.
Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities.
The shutter to the spa was down before 6pm on Valentine’s day.
At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm.
When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel.
The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while.
The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time.
The pool was cold and also dirty.
On arrival service was great and very helpful. Room had a great view a little on small size but not complaining as it was very clean.
On the down side. Mattress needs changing as springs have gone. Woke up with them digging in my back.
Went for breakfast as continental breakfast was included. It's extra for cooked of which I would be happy to pay for. However I was totally ignored as person too busy folding napkins and kept their back to me. I wasn't going to hang around. There was no fruit just bread, muffins and yoghurt. I was going to speak to the front desk about this but no one about so I let myself out of the car park.
ดีมาก
91 รีวิว
8.0/10
ราคาเริ่มต้น
PLN 185
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีบาร์ในเคนท์
รีวิวล่าสุดสำหรับโรงแรมในเคนท์
ดูทั้งหมด
8.0/10
ดีมาก
ผผู้เข้าพักAll over good but, restaurant food is not very nice and have not get the room which i booked online . I have payed for balcony room which have a sea view as well but ended up staying in a normal delux room. Washroom doesn’t have good supply of water.
AAshishRanjanThe perfect location and food in the restaurant is also good. If you plan to check-in after 10-11 PM, I would suggest having dinner before going.
ผผู้เข้าพักIt's been quite a while since i last stayed at the Kings Arms... and this trip reminded me why!
There is very little choice of Hotels in the area, and Kings Arms is centrally located in Westerham with many decent Pubs and Restaurants in close proximity.
The Hotel had undergone a lot of fairly recent External Renovation and looks amazing from the outside... maybe one day they can progress to modernising the interior.
Bar Area and Restaurant areas are absolutely fine, and you cannot fault the friendliness and helpfulness of the Staff.
However, the journey upstairs with the threadbare carpet kinda lets you know what is instore for you inside the room.
On this most recent stay, the room itself was HUGE! I booked a deluxe Double. Massive Bed, and ample furniture.
Carpet threadbare in places and the Central Heating Radiator didn't work. A small Electric heater had been placed in the room, but due to the enormity of the size, it was inadequate to produce any real warmth in the room. Poor quality lighting.. but i thinks that made me by design!
The Bathroom was equally large, but similar to the room (and others i've stayed in previous) i suspect maybe the 1980's was the last time it had a facelift. It was adequate to take a wee, and clean my teeth.. but i could only imagine my wife's reaction to the sheer thought of taking a Bath in there!
It's such a shame really... perfect location to stay for either Business while working at Biggin Hill Airport, or for a weekend getaway with the wife.
However, if the latter... i would seriously advise to take a look across the road. You'll have a much happier wife!!
This could be an amazing hotel - but it sure does need a lot of work on the inside.
AAbinesh94Overall, the experience was excellent, and the hotel maintained high standards across most areas. The rooms were comfortable, clean, and well-maintained, and the staff were courteous and professional throughout the stay. The location was convenient, and the general atmosphere of the hotel was pleasant and welcoming. However, the room service could be improved, as it did not meet the same level of quality as the other services provided.
AAkki_M13Overall the hotel was pretty decent. Good location and great views fron the room. But you know the building is a but old one some dont expect 5star model. You want some thing vintage and good you are in the right place. I loved it . And the staff was so lovely and friendly. I will suggest this one.
ผผู้เข้าพักAll fine. They put up a banner and balloons for a birthday.
Only neg is if you’re staying in a room to the left of the hotel then you have to walk through reception to get to the wellness centre which isn’t very nice when in slippers and robes.
ผผู้เข้าพักWe were staying here for 2 nights because of its proximity to Brands Hatch circuit. The room was very clean but very cold on arrival. However, luckily, we discovered a heater in the wardrobe. The dining experience was not good….the menu is very sparse and the service was very poor. They only had one very sweet rose’ wine available and we had to go to the bar to buy it as we couldn’t locate anyone to serve us. On Friday evening, they seemed to only have one waitress on duty and the hotel was full. When the bill arrived, after perusing it, we discovered that they had added a service charge to it which we did not pay. Whilst checking the bill later, we discovered that they had added an extra glass of wine to it, which we didn’t have. This is not a cheap hotel but the restaurant/service does not match their aspirations. We only stay here because of its location and would willingly stay elsewhere if there was a hotel available.
ผผู้เข้าพักWe booked this hotel for location and spa.
The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool.
Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities.
The shutter to the spa was down before 6pm on Valentine’s day.
At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm.
When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel.
The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while.
The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time.
The pool was cold and also dirty.