Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up..
Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up
Staff were very helpful, and room is very nice. Don’t know if it’s the app, hotel, or the booking site but the communication is horrendous. I could not speak to anyone in regards to the passcode for the door, thankfully the security let me in as it was late at night but the AI messaging service is completely useless. Couldn’t message hotel and phone number didn’t work.
Reservé a pesar de leer los malos comentarios y menos mal no hice caso, la atención es 5 estrellas, el transporte de espera en la puerta 1 de las llegadas terminal 1, y el check ir fue rápido, pero l desayuno riquísimo, la habitación muy linda, cómoda y tranquila, todo bien organizado, me volveré a quedar seguro cuando vuelva
Nice hotel located in safe area of city. Breakfast buffet is really good. By some reason it advertises through this app that hotel has a pool and facility does not. There is a nice sauna on the eighth floor.
Very comfortable, quiet and modern rooms. Excellent quality breakfast. Facilities not really tested. Location may be a little out of the main dining and shopping areas for some, but it's easily accessible by transmillenio buses and taxis are readily available and very affordable. I would have loved to have stayed longer
Прекрасный отель в идеальной локации.
В отеле все отлично:
- быстрое заселение
- идеально чистый номер
- комфортная температура
- отличный завтрак.
Но главное это локация, отель находится в безопасном районе и рядом множество ресторанов, кофеен, клубов, торговых центров
ผผู้เข้าพักHotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up..
Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up
EElenaОчень удобно, есть трансфер из аэропорта. Кровати просто супер. Высыпаешься на 100% Иногда слышны самолёты, но ночью ничего не слышала, спать не мешает.Завтрак на 4ку, немного разочаровывает, мало выбора, все какое-то пресное не очень вкусное. Хорошие затемняющие плотные жалюзи. Спать комфортно -это главное для отеля возле аэропорта, для транзитных пассажиров.