Mmengli caiFor the past few years, I have traveled to Wuhan at least once a year, and every single time I choose to stay at Royal Grace Hotel. For me, it’s more than just a hotel — it feels comfortable and familiar, almost like a home away from home.
One of the main reasons I keep coming back is the exceptional care and attention I receive. Before each trip, I always message the manager, Coco, to let her know about my specific needs, such as having large-print labels on the shampoo, conditioner, body wash, and other amenities. She consistently takes care of everything before I arrive. It truly means a lot to feel understood and cared for in this way.
Whenever I need anything from the front desk, the staff responds immediately and with genuine kindness. Their efficiency, warmth, and professionalism make every stay smooth and relaxing.
I am sincerely grateful for the wonderful service and hospitality I receive each time. Royal Grace Hotel is not just the best choice in Wuhan for quality and service — it’s a place where I always feel welcomed and valued.
过去几年里,我几乎每年都会去武汉一次,而每一次我都会选择入住 Royal Grace Hotel。对我来说,这里不仅仅是一家酒店,更像是一个温馨、熟悉的地方,仿佛在武汉的“第二个家”。
我之所以一直选择这里,很重要的原因是酒店给予我的贴心关怀和细致服务。每次出发前,我都会提前联系经理 Coco,告诉她我的一些特殊需求,比如希望洗发水、护发素、沐浴露等用品能贴上大字号的标签。每一次她都会在我到达前帮我安排妥当。能被这样用心理解和照顾,真的让我非常感动。
每当我需要前台协助时,工作人员都会第一时间给予帮助,而且态度亲切、真诚又专业。他们的高效和温暖,让我的每一次入住都轻松又安心。
我由衷感谢他们一直以来的优质服务与热情款待。Royal Grace Hotel 不仅在品质和服务上是武汉最好的选择之一,更是一个让我始终感到被欢迎、被重视的地方。
โรงแรมใน Muyu town commercial street/Muyu town bus station, เสินหนงเจี้ย
ราคาต่อคืนเริ่มต้น:MYR 342
9.2/10
ดีมาก
ผผู้เข้าพักI regret that I have to rate this hotel a little bit disappointing. We booked a room on Level 2, but we were assigned a room on Level 1 as the guests in Level 2 want to stay for another night. This is not a very satisfactory arrangement. It was a cool night but we have to turn on the aircon in order to freeze the many mosquitoes on the wall so we could kill them. We originally booked for 4 nights and because the room on Level 1 is not as private as we have expected and full of mossies, we decided to leave on the next day. The location of the hotel is actually close to the lake in a nice setting, however in order to get the taxi, we have to walk a long way to wait for the taxi in the rain which is causing us concern as well. On departure, the young lady from the restaurant was very nice on asking the approval of the boss, took us to another hotel about 20 minutes away. We really appreciate their help and on attempting to pay her, she declined with thanks. Nice and honest people can always be encountered in China. We wish they could try to do something with the mosquitoes.
By the way, restaurant setting is quite nice, the western food they serve are actually quite nice and salad leaves very fresh. I would prefer to dine in this area than the local Chinese restaurant which seem to be quite expensive and food a little disappointing on the night of arrival.