ผผู้เข้าพักThis hotel is wonderful, beds and rooms are very comfortable and spacious. The staff were exceptional kind, especially Claire Shang, who was working at the front desk. She speaks fluent English and a number of the staff know English as well. Every time I have family or friends visit me, I get them a room at this hotel. Can’t recommend it enough. Plus the breakfast is cheap but yummy, and you can order specific dishes you want like an omelette or scrambled eggs. Plus local Chinese dishes. Also they have a cute robot that can bring amenities to your room if you need them.
โรงแรมใน Zhuankou Economical Development Zone (International Expo Center), อู่ฮั่น
ราคาต่อคืนเริ่มต้น:€ 36
9.7/10
ดีเลิศ
ผผู้เข้าพักAnother one of our favorite hotels we stayed at this trip. This hotel was housed in a gorgeously restored heritage building. The room was so spacious & beautifully decorated. Everything was so tastefully done. The bathtub was perfect & was perfect for 2. Wished we could access the balconies though. The hotel breakfast buffet did not had a lot of variety but the dishes were well done & tasted good. Great location within walking distance of the really charming 咸安坊 which had so many lovely cafes & shops. We also had a delicious dim sum supper near the hotel. It was also only 10min walk to the waterfront. We could also check out late at 2pm. Wished we could stay for another night.
ผผู้เข้าพักFirst time staying here. The hotel was very well located in the downtown area. Front desk staff gave me an upgrade to their executive room with a killing view. Room was clean and quite spacious.
Really dig the view of the lake and financial districts below. I would typically prefer a sunnier day for better visibility, but during my stay this time, it was drizzling and the blurry view was quite chill.
Breakfast ended a bit early but had some decent food options.
Lobby bar staff was not familiar with credit cards or Apple Pay but actually their handheld worked with my Amex on iPhone in the end. I had to work with her and her manager so keep in mind if you are using these options. I would recommend choose CNY on the POS machine and have your bank do the currency exchange. Their POS device charges 5.5% fee if you choose Dollar or equivalent.
Mmengli caiFor the past few years, I have traveled to Wuhan at least once a year, and every single time I choose to stay at Royal Grace Hotel. For me, it’s more than just a hotel — it feels comfortable and familiar, almost like a home away from home.
One of the main reasons I keep coming back is the exceptional care and attention I receive. Before each trip, I always message the manager, Coco, to let her know about my specific needs, such as having large-print labels on the shampoo, conditioner, body wash, and other amenities. She consistently takes care of everything before I arrive. It truly means a lot to feel understood and cared for in this way.
Whenever I need anything from the front desk, the staff responds immediately and with genuine kindness. Their efficiency, warmth, and professionalism make every stay smooth and relaxing.
I am sincerely grateful for the wonderful service and hospitality I receive each time. Royal Grace Hotel is not just the best choice in Wuhan for quality and service — it’s a place where I always feel welcomed and valued.
过去几年里,我几乎每年都会去武汉一次,而每一次我都会选择入住 Royal Grace Hotel。对我来说,这里不仅仅是一家酒店,更像是一个温馨、熟悉的地方,仿佛在武汉的“第二个家”。
我之所以一直选择这里,很重要的原因是酒店给予我的贴心关怀和细致服务。每次出发前,我都会提前联系经理 Coco,告诉她我的一些特殊需求,比如希望洗发水、护发素、沐浴露等用品能贴上大字号的标签。每一次她都会在我到达前帮我安排妥当。能被这样用心理解和照顾,真的让我非常感动。
每当我需要前台协助时,工作人员都会第一时间给予帮助,而且态度亲切、真诚又专业。他们的高效和温暖,让我的每一次入住都轻松又安心。
我由衷感谢他们一直以来的优质服务与热情款待。Royal Grace Hotel 不仅在品质和服务上是武汉最好的选择之一,更是一个让我始终感到被欢迎、被重视的地方。